Quality Engineer - LoadRunner (Performance Center)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

The ideal candidate should possess expert communication skills and demonstrate the ability to lead performance testing efforts, including project analysis and resource assignments. They will actively participate in defining performance test requirements and ensure alignment of tasks among team members, such as Scrum Masters, Product Managers, and Product Owners.

Additionally, the candidate will provide guidance and review for performance test plans, strategies, and results. A deep understanding of the specific technology within the Line of Business (LOB) space is essential to ensure the successful execution of performance testing initiatives and the delivery of high-quality outcomes.

Responsibilities:

• Creates and optimizes test processes including defect management and reporting

• Creates and optimizes test automation frameworks and use of test automation tools

• Leads test planning for complex features that span across the platform or multiple teams

• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)

• Ensures alignment and sign off for test cases from business and other stakeholders

• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance

• Designs test data and ensure data compliance requirements are met on all levels of test environments

Required Qualifications:

• A minimum of 10-15 years in Performance Testing with 

• Strong expertise and experience in LoadRunner (Performance Center), Dynatrace, Splunk, Python

• Requirements gathering

• Proactively leading triages and driving to solutions

• Scripting in VUGen (Web HTTP/HTML Protocol), Java Protocol(must)

• Analytical abilities with heap and thread dumps

• Solid understanding of software development and architecture in Java / .NET

• Expertise in identifying performance bottlenecks and understanding end-to-end web performance metrics.

• Experience with monitoring and profiling tools such as Dynatrace, Splunk, and AWR reports to monitor, gather, and report application performance on Windows or Linux systems.

• Loadrunner / Performance Center Script Creation and Execution experience

• Compilation of Performance Test Results and identification of potential issues/bottlenecks

• Participate in performance test requirements reviews, design reviews

• Strong Loadrunner / Performance Center Script Creation, Execution and Monitoring experience

• Strong Defect Identification and Triage skills

• Performance Test Strategy/Plan Creation o Good communication skills

• Ability to work independently on assigned tasks

Desired Qualifications:

• Parasoft / CA Virtualize / iTKO LISA (Service virtualization)

• Container Technology – Docker / Kubernetes / 

• OpenShift

• Enterprise Integration Patterns

• SOA (Service Oriented Architecture)

• Linux (RHEL)

• IBM MQ

Skills:

• Analytical Thinking

• Business Acumen

• Influence

• Technical Strategy Development

• Test Engineering

• Automation

• Collaboration

• Solution Delivery Process

• Solution Design

• Stakeholder Management

• Agile Practices

• Application Development

• Architecture

• DevOps Practices

• User Experience Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: