Senior Manager, Financial Business Planning & Operations

Position Summary

Role and Responsibilities

About This Opportunity

This is the financial nerve center of a business that needs one. The CE eCommerce Hub spans TV, Audio, Monitor, Refrigeration, Laundry, and Cooking — direct-to-consumer business. As CE begins scaling its Expansion Commerce channels, this role ensures every dollar is forecasted, tracked, and optimized with rigor.

The Sr. Manager, CE Financial Business Planning & Operations will own SKU-level revenue forecasting, T-series financial submissions, weekly A/R reporting, promotional financial modeling, and the analytics infrastructure that powers the CE Weekly Business Review and LOB reporting.

Position Summary

The Sr. Manager, CE Financial Business Planning & Operations will lead financial forecasting, business planning, supply chain financial alignment, and analytics for the full CE eCommerce portfolio — including VD (TV, Audio, Monitor) and DA (Refrigerator, Laundry, Cooking, Dishwasher) — and will model the financial impact of CE's Expansion Commerce channel launches. This role partners with Category Management, LOB Finance, PSI/BOPIS, and Marketing to ensure the CE eCommerce business operates with financial discipline and full P&L visibility.

Roles & Responsibilities

FINANCIAL PLANNING & FORECASTING

• Own SKU-level revenue forecasts and Monthly Financial Plans across all CE BUs (TV, Audio, Monitor, DA sub-categories) — submitting T-series updates (T07, T08, etc.) aligned with LOB and SEA Finance timelines.
• Lead CPFR (Collaborative Planning, Forecasting, and Replenishment) calls with PSI and BOPIS teams alongside Category Management — ensuring eCommerce demand signals are accurately reflected in supply chain planning.
• Develop QCD Plans (Demand Revenue, Financial Revenue, SD, Profit %) for CE eCommerce, updated in response to promotional plans, marketing changes, and channel mix shifts.
• Report weekly Achievement Rates (A/R = SUM actuals / SUM forecast) to CE WBR and prepare SCM content for LOB leadership.

PERFORMANCE ANALYSIS & REPORTING

• Analyze traffic, CVR (Conversion Rate), and funnel performance versus marketing forecast — identifying gaps by BU, category, and channel, and reporting recommendations to Category Management.
• Manage CE eCommerce aging and transfer price (TP) accuracy metrics, collaborating with Fulfillment on in-stock performance and forecasting accuracy targets.
• Build and maintain KPI dashboards using Tableau, SQL, and AI-augmented analytics workflows for real-time CE business performance visibility.
• Produce executive-ready financial summaries for CE WBR, monthly LOB reviews, and strategic planning cycles.

INVENTORY & SUPPLY CHAIN OPTIMIZATION

• Address backorders and inventory supply issues across CE categories (CTN model planning + new SKU forecast management) in close coordination with Category Managers.
• Lead CE demand forecasting using advanced modeling techniques — ARIMA, exponential smoothing, and machine learning models — to align eCommerce sell-out with upstream supply chain planning.
• Utilize predictive analytics to anticipate demand fluctuations, minimize stockout and excess inventory exposure, and recommend inventory repositioning strategies.

PROMOTIONAL & FINANCIAL ANALYSIS

• Create financial program templates for promotional lift assessment and profitability analysis across all CE BU-level promotional events — ensuring Finance alignment before execution.
• Employ A/B testing, hypothesis testing, and ROI analysis to evaluate promotional effectiveness — generating learnings that refine targeting, depth, and timing of future programs.
• Model the financial impact of Expansion channel launches (Marketplace, Carrier, Social, FinTech) on overall CE eCommerce revenue mix and margin profile.

STRATEGIC REVENUE MANAGEMENT

• Own financial business planning to achieve quarterly and annual revenue targets across the CE eCommerce portfolio — aligned with the roadmap.
• Develop analytical frameworks using machine learning and statistical modeling to identify growth opportunities by BU, product family, channel, and season.
• Leverage LLM/AI tools to accelerate financial modeling, scenario analysis, and executive reporting — replacing traditional spreadsheet workflows with AI-native business intelligence.

CONTRACTOR OVERSIGHT & TEAM OPERATIONS

• Manage and direct one financial/analytics contractor, setting priorities, reviewing output, and ensuring quality standards.
• Develop standard operating procedures and reporting cadences that scale as the CE expansion business grows.
• Partner with IT and Data Engineering to maintain and improve CE eCommerce data infrastructure and reporting pipelines.

Skills and Qualifications

Minimum Qualifications

• Bachelor's degree in Finance, Economics, Data Analytics, Mathematics, Computer Science, or a related STEM field.
• 10–12 years in financial planning, analytics, or a related quantitative field.
• Strong expertise in demand forecasting, inventory optimization, and financial modeling for an eCommerce or retail business.
• Proficiency in SQL, Tableau, and advanced data analysis techniques including regression analysis and time-series forecasting.
• Experience leading cross-functional programs across sales, marketing, finance, and supply chain.

Preferred Qualifications

• Master's degree in Finance, Economics, Data Analytics, Statistics, or a related STEM field.
• Experience with machine learning algorithms — ARIMA, exponential smoothing, neural networks, or gradient boosting models.
• Background in consumer electronics, eCommerce, or retail financial planning.
• Proven track record in strategic revenue management with documented quarterly business impact.
• Experience with AI/LLM tools applied to financial modeling and business intelligence.
• Prior experience managing contractors or junior analysts.

#LI-RL2

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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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