We are seeking a detail-oriented and hands-on Warehouse / Computer Diagnostic Lead to oversee daily returns operations while ensuring accurate processing and technical evaluation of customer devices. This role blends warehouse leadership with computer diagnostics, requiring a proactive professional who can manage inventory flow, restore desktops and laptops to OEM standards, and maintain precise reporting. The ideal candidate is a strong problem-solver with excellent organizational and communication skills, capable of driving efficiency, ensuring quality control, and collaborating across teams to support continuous improvement.

This is an on-site position at our Plano, TX depot. The work hours are Mon-Frid, 8a -5p Central time.
Our benefits offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.

Please note: This position will have responsibilities that include working with government contractors; therefore, U.S. citizenship is required.

Position Description:

Overseeing the daily returns of Customer PCs.
Diagnosing Desktop and Laptop computers back to OEM specifications.
Monitoring daily reports ensuring that inventory is updated correctly.
Overseeing and processing daily delivery and shipments, using shipping software and inventory-based programs.
Receiving and scanning new inventory; inspecting and storing according to policy.
Prepare outgoing orders for shipment.
Scheduling transfer of materials between departments.
Conducting inventory counts, comparing results to computerized inventory, and reconciling any differences.
Collaborating with other departments and stakeholders to develop strategic plans and procedures to increase the efficiency of warehouse practices.
Enforcing operating instructions and safety policies.
Resolving routine equipment issues.
Back up for Deliveries, when necessary

Qualifications:

This position will have responsibilities that include working with government contractors; therefore, U.S. citizenship is required.
3+ years of warehouse management experience.
Strong leadership and communication skills.
Ability to anticipate and solve problems.
Demonstrated competencies in performing accurate physical inventory counts.
Knowledge of PC hardware and PC components.
Basic knowledge of Microsoft Excel for creating and maintaining spreadsheets.
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail.
Ability to meet deadlines in an environment with changing priorities.
Proficient with data entry and inventory software and systems.
Clean and current driver’s license.
Must be able to lift up to 50 pounds and work on your feet the entire shift.

About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.

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Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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