Front Desk Associate

COMPANY OVERVIEW:

At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day. We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our most important offering. And more than anything, we believe in each other. Our mission is to create a new generation of boxers with style, sophistication, and sweat.

POSITION:

The purpose of the Sales Associate is to assist the General Manager and Lead Sales Associate with new membership sales by bringing new members to the studio and booking them into classes. The Sales Associate also assists with retaining current members. Passion for fitness and knowledge of the Rumble brand is required.

REQUIREMENTS:

▪ Excellent sales, communication, and customer service skills required

▪ Goal-oriented with an ability to sell memberships, class packages, and retail

▪ Ability to learn and use the ClubReady software system

▪ Ability to stand or sit for up to 8 hours throughout the workday

▪ Must be fluent in English and have excellent communication skills via in person, phone, and email

▪ Must have proficient computer skills

RESPONSIBILITIES:

▪ Execute sales process of lead generation, follow up, and enrollment

▪ Conduct studio tours while establishing a relationship, targeting individual’s needs, and wants

▪ Maintain acceptable levels of personal sales production

▪ Emphasize and enforce objectives of studio

▪ Present available services to current or prospective members

▪ Book quality appointments to achieve monthly sales quota

▪ Participate in special events (health fairs, grand openings, marathons, and community, and hospital events) to promote the club

▪ Assumes responsibility for developing selling skills

▪ Other duties as assigned

COMPENSATION & PERKS:

▪ This position offers a very competitive base rate; based on experience

▪ Commission paid on sales

▪ Opportunity for bonus based on performance