LEARNING & ORG DEVELOPMENT SPECIALIST

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We are seeking a Learning & Organization Development Specialist to support enterprise-wide learning and change initiatives. This role partners with stakeholders across the organization to design, deliver, and continuously improve programs that drive performance and organizational effectiveness.

This position is evolving from a primarily structured training role into a more dynamic, change-focused position. The ideal candidate thrives in a fast-paced, evolving environment and is comfortable operating with ambiguity, shifting priorities, and multiple stakeholders.

Responsibilities

• Partner with business leaders to assess learning and organizational needs and design effective solutions
• Support and execute all phases of the Organization Development (OD) lifecycle (assessment, design, delivery, evaluation)
• Partner with leaders and stakeholders to support change readiness, communication planning, and adoption of organizational initiatives
• Develop engaging learning materials, tools, and communications
• Facilitate training sessions and OD programs (in-person and virtual)
• Manage program logistics, communications, and LMS updates
• Create and maintain project plans, track milestones, and proactively identify risks
• Analyze program data and feedback to drive continuous improvement
• Support organizational change initiatives, including communication strategies and learning interventions

Qualifications

• Bachelor’s degree required; Master’s preferred
• Minimum 3+ years of experience in learning, training, OD, or program coordination
• Experience participating in organizational change management efforts, including communication planning, stakeholder readiness, adoption activities, and learning interventions that support business transformation
• Experience working with or presenting to leaders (Director level or above)
• Strong written and verbal communication skills
• Demonstrated project management skills and ability to manage multiple priorities
• Proficiency in Microsoft Office (especially PowerPoint) and virtual collaboration tools
• Ability to influence without direct authority and build effective relationships across a complex organization

Competencies

• Comfort with ambiguity: Able to succeed in a less structured, evolving environment
• Self-directed: Works independently and drives work forward with minimal guidance
• Stakeholder management: Builds strong, credible relationships across levels
• Consultative mindset: Translates business needs into effective learning solutions
• Analytical thinking: Uses data to evaluate effectiveness and inform improvements
• Collaboration & influence: Works cross-functionally and influences without direct authority

Work Environment

Hybrid schedule with 2–3 days onsite in Yonkers, NY

Occasional travel to local sites as needed

Ideal Candidate

• Comfortable navigating change and ambiguity
• A self-starter who takes ownership without needing step-by-step direction
• Skilled at balancing project execution and stakeholder relationships
• Experienced in or exposed to change management environments
• Passionate about learning, development, and organizational impact