WIC Manager-Full Time

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more! 

The WIC Department Managers provides leadership and takes responsibility for the general management of the Women, Infants and Children [WIC] program operations through Broadlawns Medical Center under the general supervision of the Director of WIC with technical assistance from the Iowa WIC Program.

CHARACTERISTIC DUTIES

1. Performs professional and administrative work in the planning, development, implementation, and evaluation of the WIC Program.

2. Manages and coordinates WIC activities of all clinic sites and activities to ensure compliance with Federal and State regulations and that program functions are completed.

3. Participates in the hiring, onboarding, training, supervision, and evaluation of WIC staff and other assigned positions.

4. Performs administrative duties including payroll processing, personnel documentation, quality improvement monitoring, and schedule management.

5. Assists with budget preparation and ongoing budget monitoring, as needed.

6. Assists with contractual relationships with vendors and Health and Human Services providers.

7. Participates in WIC sponsored local/state/regional/NWA meetings, community groups, coalitions, task forces, and advisory committees in a collaborative manner.

8. Directs outreach activities to assure that the maximum number of eligible participants will be served within funding limits.

9. Works with other entities that service women and children to assure that WIC referral information and participant education materials are available, and that other concerns are addressed as they arise.

10. Completes other duties and responsibilities as assigned.

PERFORMANCE STANDARDS

1. Maintains professional communication with all staff, patients and customers to provide Service Excellence

2. Helps facilitates designated departmental meetings as needed and “work projects” to develop strategies for continued quality improvement within designated time frame.

3. Completes required annual mandatory education within defined time frame.

4. Provide data and input toward organizational goals, ie the Roadmap [Patient Care/Workforce/Community/Financial Stewardship]

5. Participation in regulatory accreditation compliance (DNV)

6. Support and maintain REACH values [Respect/Excellence/Access/Compassion/Healing]

7. Completion of an annual Performance Improvement Evaluation.

8. Develops and maintains departmental policies, procedures and protocols to ensure consistent and effective WIC practices

9. Excellent leadership, communication and organizational skills

MINIMUM QUALIFICATIONS

1. Minimum of bachelor’s degree in the areas of Public Health, Nursing, Social Work, Health administration, or a Business, health related field such as a degree in food and nutrition/dietetics/community nutrition.

2. Minimum of 1 year of public health experience related to improving, maintaining, and protecting the general condition of health within society either on a personal, institutional, organizational or community basis.

3. Strong knowledge of maternal and child health, nutrition principles and regulations governing the WIC program

4. One year of supervisory or program administration experience in healthcare field or Public Health field.

5. Ability to effectively communicate and work with a variety of socioeconomic groups and overcome possible language/cultural barriers.

6. Proficiency in Word and Excel

7. Strong written and verbal communication skills.

8. Valid driver’s license

PREFERRED QUALIFICATIONS

1. 1 years of experience and knowledge of maternal and child health, nutrition principles and regulations governing the WIC program

2. Bi-Lingual

Work Shift

Benefits (FT/PT) 

• Retirement - IPERS 

• Education Assistance 

• Employee Health & Wellness 

• PTO 

• Free Parking

• Health Insurance 

• Supplemental Insurance 

• 529 College Savings Plan 

• And more! 

Broadlawns Medical Center is an Equal Opportunity Employer