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Front Office Staff

CAMP LAKE JAMES
Posted 2 days ago, valid for 22 days
Location

Pleasant Gardens, NC, US

Salary

$12 - $13 per hour

Contract type

Part Time

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Sonic Summary

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  • Camp Lake James, a private recreational club in Lake James, NC, is seeking a front office assistant.
  • The position requires answering phones, greeting members, and assisting with event registrations and food orders.
  • Candidates should have at least 1 year of customer service experience and possess strong communication skills.
  • The role offers competitive pay, with additional benefits including free food and snacks.
  • Applicants must demonstrate a polite demeanor and maintain a neat appearance while enforcing club rules.
Benefits:
  • Free food & snacks
Camp Lake James is a private member owned recreational club situated on Lake James, NC. The camp operates as a casual dining restaurant year-round and a lakeside bar with limited menu items during the summer season. The camp also provides six pickleball courts, two tennis courts, bocce ball, shuffleboard, a beach, two docks and many hiking trails. The camp provides a relaxed family atmosphere to both members and team members and offers competitive pay.

Job Description:
  • Answer the phone
  • Greet members and guests and assist them with any needs,
  • Answer phone call- transfer calls - take messages- relay messages.
  • Assist anyone coming through the gate.
  • Create, update and post charges for events via point of sale to member accounts.
  • Assist members and guests with event registrations, food and beverage orders and any other special requests.
  • Keep department heads informed of major event changes via email.
  • Keep front office area clean.
  • Assists in the enforcement of club rules.
  • Count inventory for Merchandise.
  • Bill members for merchandise and snack shack orders.
  • Ensure cleanliness of bathrooms and Social Hall.
  • Ensure member information and profile pictures are up to date.
  • Send end of shift reports.
Performance Standards:
  • Must be polite and courteous when dealing with the members.
  • Possess telephone communication skills.
  • Present a neat appearance and possess a pleasant personality.



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