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Intern - State Farm Agent Team Member

Marietta Wicks - State Farm Agent
Posted 2 months ago, valid for 22 days
Location

Pleasant Grove, Jefferson 35127, AL

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Marietta Wicks Agency is looking for a customer service intern to support insurance agents and assist with administrative duties.
  • Candidates should be full-time students enrolled in an undergraduate or post-graduate program, with a focus or interest in relevant fields such as Insurance or Marketing.
  • The role requires effective customer service skills and the ability to build relationships while providing accurate and friendly support to clients.
  • Interns will assist in educating customers about insurance options and must thrive in a fast-paced environment to help achieve business goals.
  • The internship offers a competitive salary, and while specific salary details are not mentioned, prior experience in customer service is beneficial.
ROLE DESCRIPTION:
The Marietta Wicks Agency 
is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a customer service intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
  • Assist the business goals of the insurance agency with mutually agreed upon expectations.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
  • Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc. 
  • Ability to work collaboratively as part of a team, as well as operate independently
  • Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
  • Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail




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