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Collections Team Lead

Uline, Inc.
Posted 2 days ago, valid for a month
Location

Pleasant Prairie, WI 53158, US

Salary

$65,000 - $78,000 per year

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Contract type

Full Time

Health Insurance
Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • Uline is seeking a Collections Team Lead with at least 2 years of collections or customer service experience to manage and develop their accounts receivable team.
  • The position requires strong communication skills and attention to detail, with leadership experience being a plus.
  • The role involves onboarding new team members, providing feedback on work, and resolving escalated customer issues.
  • Uline offers a competitive salary and benefits including complete health insurance, a 401(k) with a 6% employer match, and multiple bonus programs.
  • This position is based at Uline's corporate headquarters in Pleasant Prairie, WI, and all roles are on-site.

Collections Team Lead

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you an emerging leader in the financial field? Do you have excellent customer service skills with an eye for detail? Then you belong at Uline! As a Collections Team Lead, help guide the dedicated accounts receivable team that supports our growing North American company!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Manage, guide and develop our team of Accounts Receivable Associates.

  • Review and assess the team's work, giving constructive feedback.

  • Onboard and train new team members.

  • Resolve escalated customer problems and coach the team on timely payment collection strategies.

Minimum Requirements

  • High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.

  • 2+ years of collections or customer service experience.

  • Leadership experience a plus.

  • Strong communication and customer service skills with excellent attention to detail.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafĂ© and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CD1

#CORP

(#IN-PPFIN)

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By applying, a Uline, Inc. account will be created for you. Uline, Inc.'s Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.