Sales BDC Associate

Location: Egg Harbor, NJ 
Position: Sales Business Development Center (BDC) Associate
Company: Sport Hyundai
Work Setting: In-person only - this is not a remote position.
Schedule Requirement: Must be willing to work Saturdays and holidays.

Are you an outgoing, sales-driven professional with a passion for customer connection? Sport Hyundai, a leading automotive dealership in the tri-state area, is seeking a motivated Sales Business Development Center (BDC) Associate to help drive our sales department's success. If you excel at relationship-building, converting leads, and engaging customers in a fast-paced environment, we'd love to meet you!

Key Responsibilities

• Answer and manage high-volume inbound customer calls with professionalism and urgency.

• Respond to online inquiries and leads through phone, text, and email.

• Make 70–80+ outbound calls, texts, and emails daily to follow up with sales prospects.

• Engage with customers in person and over the phone - must be comfortable working with the public and maintaining an outgoing, customer-focused demeanor.

• Schedule sales appointments and maintain communication to help drive showroom traffic.

• Accurately update and maintain lead information within CRM and dealership systems.

• Follow up on internet leads, past customers, and missed opportunities to maximize conversion.

• Provide information on current promotions, vehicle inventory, and dealership offerings.

• Collaborate closely with the sales team to support department goals and customer needs.

• Track and report performance metrics, such as lead response times and appointment set/kept rates.

Qualifications

• Previous experience in sales, customer service, or a dealership BDC role preferred but not required.

• Strong verbal and written communication skills.

• High level of confidence when interacting with the public.

• Ability to multitask and maintain productivity in a fast-paced environment.

• Proficiency with CRM systems, dealership software, and basic office applications.

• Excellent organizational skills and attention to detail.

• Positive, energetic attitude with a strong drive to meet goals.

• High school diploma or equivalent required.

What We Offer

• Competitive compensation structure.

• Comprehensive benefits package (health insurance, retirement plans, and more).

• Ongoing sales training and professional development.

• Supportive, team-oriented work environment.

• Opportunities for career growth within the dealership.

How to Apply

If you're ready to play a key role in driving Sport Hyundai's sales success, we encourage you to apply today!

Sport Hyundai is an equal opportunity employer. We are committed to an inclusive and diverse workplace where all employees are valued and respected. All qualified applicants are encouraged to apply.

Employment is contingent upon completion of a background check and a negative pre-employment drug screen.