Help Build the Next Chapter of Ernst Brothers

For nearly 40 years, Ernst Brothers has built some of the region's most exceptional custom homes.

Now we're building something new.

We're making a significant investment into growing our commercial construction division, and we're looking for someone to help lead that growth.

Not as a salesperson.

As the face of our commercial relationships.

If you're someone who naturally builds trust, opens doors, and loves connecting architects, developers, brokers, business owners, and industry partners, this could be an incredible opportunity.

We're looking for a Commercial Client Experience Manager who will help shape the future of our commercial business throughout the Mid-Atlantic.

This role is perfect for someone who:

Loves meeting people and building genuine relationships
Is energized by networking, job sites, industry events, and client meetings
Wants to grow a business instead of simply maintaining one
Believes exceptional client experience is a competitive advantage
Has a passion for architecture, design, development, or construction

At Ernst Brothers, we don't believe business development is about cold calls and quotas.

We believe it's about becoming the company people naturally think of when an important project comes along.

You'll work directly with our leadership team to build meaningful partnerships, create remarkable experiences, and help establish Ernst Brothers as one of the premier commercial builders in the region.

If you're entrepreneurial, relationship driven, and excited by the opportunity to help build something special, we'd love to talk.

Commercial Client Experience Manager

Ernst Brothers | Commercial

Job Summary

The Commercial Client Experience Manager is responsible for driving commercial business growth, cultivating strategic relationships, and delivering an exceptional client experience across Ernst Brothers' commercial construction work. This outward-facing role blends business development with high-touch relationship management, requiring a polished communicator who thrives in professional service environments and is passionate about architecture, design, construction, and delivering a trusted, hospitality-driven experience to commercial clients and their teams.

This role focuses on light commercial construction in the Mid-Atlantic market. The Commercial Client Experience Manager grows the commercial book through several complementary paths, building direct relationships with commercial architects, brokers, developers, and business owners, establishing a strong presence on job sites and in the industry, and converting qualified opportunities that arise from the company's existing client relationships. No single channel defines the role; the objective is a healthy, well-diversified commercial pipeline sourced from wherever qualified work lives.

What We Have to Offer?

Competitive salary based on experience
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
Professional development opportunities
Voted Best Place to Work

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