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Full job description
Kitchen Manager
Buddy’s Story
Over 75 years ago a new style of pizza was born in the Motor City, and it was different. What makes a pizza Detroit-Style?
The same things that made Detroit, MI– a little bit of ingenuity, some stubborn spirit and a whole lot of heart. It’s what sparked an original idea back in 1946 to take a steel auto pan, create something new and make Buddy’s the birthplace of Detroit-Style Pizza. Detroit-Style Pizza is recognizable by its iconic square shape and crunchy, cheesy corner slices.
Founded on the corner of Six Mile and Conant Buddy’s has now grown to over 20 locations and is expanding throughout the mid-west to introduce Detroit-Style Pizza beyond the Detroit area.
Job purpose
The Kitchen Manager is responsible for overseeing all aspects of the kitchen operations within a Buddy's unit. This includes managing specific departments to ensure maximum guest satisfaction and profitability. Key responsibilities include supervising kitchen staff, maintaining quality and consistency in food preparation, managing inventory and ordering supplies, implementing food safety standards, and collaborating with other managers to optimize overall restaurant performance. The Kitchen Manager plays a crucial role in creating a positive dining experience for guests while driving revenue growth and operational efficiency. Top of Form The scheduling expectations of this role will be to work a minimum of 5 days/50 hours per week.
Essential Functions
- Oversee all kitchen operations during scheduled shifts to include daily decision making, training and scheduling of entire kitchen staff, developing and directing while upholding standards, product quality and cleanliness.
- Manages and monitors staff labor and checkout procedures throughout each shift, to ensure proper measures are being met in accordance to Buddy’s standards.
- Provides continuous direction to staff members to ensure operational and procedural measures are met.
- Completes all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports.
- Identifies operational opportunities by creating and implementing plans to address department areas and store goals.
- Performs and monitors all line checks and ensures they are being conducted throughout all shifts.
- Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development.
- Oversees and directs the kitchen staff in order to create and maintain cost effective outcomes. Monitoring yearly overall food and labor costs that comply with goals and budgets set to Buddy’s standards.
- Demonstrates a safe work environment to reduce the risk of injuries and accidents.
- Oversees all deliveries to confirm proper products and billing results are met.
- Promotes a positive Buddy’s experience with guests handling all guest inquiries and/or concerns. Approves all unit comps, promos, credits and guest requests.
Leadership responsibilities:
- Assists with staff hiring, training, and scheduling.
Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, conversation documents, etc.
- Assists the General Manager with employee reviews and evaluations.
- Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary.
- Ensures all employees adhere to Buddy’s uniform policy and standards.
Qualifications
- Minimum 3 years’ experience in a kitchen management role in a full-service restaurant
- Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
- Ability to communicate effectively will all levels of staff with strong problem solving and decision-making skills.
- Knowledge of employment law and ability to maintain confidentiality.
- Must possess excellent customer service and problem-solving skills.
- Must possess and demonstrate solid computer skills.
Working conditions/Physical Demands
- Must be able to articulate clearly and listen attentively to employees and guests.
- Must be able to stand and walk for an entire shift.
- Must be able to reach, lift and bend.
- Ability to work with kitchen equipment.
- Must be able to lift to 50 pounds comfortably.
At Buddy’s we have a long history of celebrating diversity. We are committed to fostering an inclusive workplace that accepts all individuals and their differences. As an equal opportunity employer, we prohibit discrimination and harassment in accordance with federal, state and local laws.
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