Ophthalmic Assistant

Under the direct supervision of the department supervisor, the Ophthalmic Assistant plays a crucial role in providing comprehensive ophthalmic care. Responsible for assisting the physician in gathering patient data and maintaining a conducive clinical environment, the Ophthalmic Assistant performs a variety of essential tasks. These include conducting visual acuity testing, visual field testing, lensometry, auto refractometry, refractometry, pupil assessment, extraocular motility, gross external examination, applanation tonometry, tonopen, eye drop instillation, diagnostic testing and participating in patient care within a clinical setting. Additionally, the technician maintains patient medical records, ensuring efficient and organized workflow. Participates in employer-sponsored training and continuing education with the goal of becoming certified by JCAHPO as a Certified Ophthalmic Assistant within 24 months from the date of hire.

Essential Responsibilities:

• Patient Care: Greet patients, gather information, and conduct examinations.
• Clinical Procedures: Perform a wide range of ophthalmic procedures and diagnostic tests.
• Equipment Management: Operate ophthalmic equipment, maintain inventory, and report malfunctions.
• Documentation: Document patient information and procedures accurately and efficiently.
• Teamwork: Collaborate with physicians, other technicians, and staff to ensure quality patient care.
• Administrative Tasks: Assist with care coordination and other administrative duties.

Education/Experience:

• High school diploma or equivalent required.
• 0-1 years of experience as an Ophthalmic Assistant. 
• 1-2 years working in a fast-paced environment. 
• 1-2 years’ experience in the customer service industry.
• General understanding of anatomy and physiology.
• Demonstrated ability to understand complex concepts, with strong math and science skills.
• Proficient computer and data entry skills.
• Demonstrated ability to perform under pressure, while maintaining a high level of service and confidentiality.
• Demonstrated ability to work independently and as part of a team.

Physical Demands

Work is a mix of standing, sitting, bending and other movements that are typical in an outpatient service environment. Requires prolonged sitting, frequent standing, ability to traverse office, some bending, stooping and stretching. Occasional lifting up to 50 pounds. Requires manual dexterity to work with ophthalmic equipment and maneuver a patient if in a wheelchair, must be able to accurately type information into EMR system. Requires ability to communicate verbally, and a normal range of hearing and eyesight to report, prepare and communicate appropriately. Requires ability to work under stressful conditions and work occasionally irregular hours.

Typical Working Conditions:

Clinical environmental hazards such as exposure to communicable diseases, toxic substances, ionizing radiation.