House Manager

Job DetailsJob Location: Headquarters - POLSON, MT 59860Position Type: Full TimeEducation Level: High School or GEDSalary Range: $21.00 - $22.00 HourlyJob Shift: SwingJob Category: Direct Support ProfessionalReports to: Program Administrator or Designated Program Director Employment Type: Full-Time Compensation: $21.00–$22.00 per hour, depending on experience Organization Overview Mission Mountain Empowerment supports adults with intellectual and developmental disabilities through residential, day, and community-based programs. We are committed to creating safe, respectful, and empowering environments where the individuals we serve can live self-directed, purpose-filled lives. Position Summary We are seeking a dependable and compassionate Manager to help oversee the daily operations of an assigned residential or community-based program. This hands-on leadership position coordinates client care, appointments, transportation, documentation, program needs, and staff training. The Manager also provides direct support and helps ensure services are safe, organized, and person-centered. If you are organized, calm under pressure, and passionate about helping others succeed, we encourage you to apply! Essential Duties and Responsibilities Provide respectful, person-centered support and personal care. Coordinate medical appointments, transportation, activities, and other client needs. Monitor and document required client health information. Communicate health, behavioral, safety, staffing, and service concerns to the appropriate team members. Participate in client reviews, planning meetings, treatment team meetings, and program meetings. Complete accurate attendance, health, service, and tracking documentation in iCare and other required systems. Manage approved client spending activities, petty cash reports, audits, fire drills, and other required records. Maintain a safe, clean, organized, and well-supplied home or program environment. Train and support employees on client-specific care, routines, documentation, and program procedures. Work closely with employees, program leadership, healthcare providers, and other members of the individual’s support team. Maintain confidentiality, professional boundaries, and respectful communication. Perform other duties as assigned. Required Qualifications High school diploma or equivalent. At least two years of experience supporting individuals with intellectual or developmental disabilities or related experience. Valid driver’s license and acceptable driving record. Ability to obtain and maintain required medication certification, CPR/First Aid, behavioral training, and other MME-required credentials. Basic computer, email, and electronic documentation skills. Strong communication, organization, time-management, and problem-solving skills. Ability to work independently, manage multiple priorities, and remain calm during emergencies. Reliable, responsible, compassionate, and committed to person-centered support. Ability to meet the physical requirements of the position. Preferred Qualifications At least one year of leadership, supervisory, or staff-training experience. College coursework in human services or a related field. CNA, PCA, or comparable direct-care experience Benefits Eligible full-time employees may receive: Medical, dental, and vision insurance $35 monthly employer contribution toward one Aflac policy Paid holidays Paid time off 401(k) retirement plan Supportive team environment Meaningful work that makes a difference in the lives of others Mission Mountain Empowerment is an equal opportunity employer. QualificationsQualifications Required Education: High School Diploma or Equivalent Required Experience: At least two years of experience supporting individuals with intellectual or developmental disabilities or in a related human services setting. Direct-care experience, including following individualized support plans and completing required documentation. Leadership, supervisory, or staff-training experience is preferred. Required Skills and Abilities: Ability to provide respectful, person-centered support. Strong communication, organization, and problem-solving skills. Ability to maintain accurate electronic and written records. Ability to recognize and report health, behavioral, and safety concerns. Ability to train and support employees. Ability to work independently and remain calm during emergencies. Basic computer, email, and electronic documentation skills. Ability to maintain confidentiality and professional boundaries. Valid driver’s license and acceptable driving record. Ability to obtain and maintain all required training and certifications. Ability to occasionally lift or move up to 50 pounds and participate in two-person client transfers.