Coordinator, TPC Talent & Culture

QUALIFICATIONS

• Bachelor’s degree in human resources or related field; or equivalent business experience.

• Minimum 2 years of human resources experience.

• Experience with recruitment, employee relations, and HR compliance preferred.

• Experience utilizing HRIS platforms and Microsoft Office applications.

• Excellent verbal and written communication skills.

• Strong understanding of human resources principles and practices.

• Strong organizational skills with the ability to manage multiple priorities.

• Exceptional attention to detail and data accuracy.

• Ability to maintain confidentiality and handle sensitive information professionally.

• Strong analytical and problem-solving skills.

• Strong interpersonal skills, ability to prioritize work, excellent organizational skills, and initiative to improve processes.

RESPONSIBILITIES/DUTIES

• Maintain employee records and HR Information System (HRIS) data with a high degree of accuracy and confidentiality.

• Assist with drafting and updating job profiles for club positions.

• Respond to employee inquiries regarding policies, procedures, and benefits.

• Prepare and distribute timely and appropriate unemployment communications and supporting documentation for all unemployment claims.

• Maintains department records and reports, including TPC organizational charts and telephone directories.

• Support hiring processes, including background screening approvals and I-9 employment eligibility verification compliance.

• Coordinate employee relocation processes, one-time payments (OTPs), special bonuses, and tuition reimbursement requests in accordance with company policies.

• Support employee recognition programs, including Seasons of Service awards, anniversary recognition, money clips, and the A. James Clark Award program.

• Assist with employee engagement initiatives, including survey administration, reporting, communications, and action-planning support.

• Prepare, audit, analyze, and distribute recurring workforce reports, including turnover reporting, minor employee audits, new hire activity monitoring, California compliance reporting, and other workforce metrics.

• Perform monthly HRIS and Business Process data audits and clean-up activities to ensure data accuracy and compliance.

• Distribute Talent & Culture communications, announcements, reminders, and follow-up correspondence to clubs and employees.

• Maintain and update Talent & Culture resources, including TPC You, SharePoint sites, job aids, reference materials, Handbook and Benefit Guide updates, and self-service tools.

• Serve as a liaison with Digital Technology Services (DTS) to support HR system access, troubleshooting, enhancements, and user support.

• Support the TPC Concierge program and assist employees, managers, and clubs with navigating Talent & Culture programs, systems, and processes.

• Maintain, and update process documentation, operational guides, and job aids to promote consistency and process efficiency.

• Monitor and follow up on Talent & Culture activities, deadlines, compliance requirements, and outstanding employee transactions.

• Participate in cross-functional projects and continuous improvement efforts that enhance operational effectiveness and the employee experience throughout the TPC Network.