Operations Manager

Pontiac, IL

Monday through Friday with rotating weekends

Start time: 3 pm for 2nd shift or 10 pm for 3rd shift

Pay: $80k annually + bonuses

***Experience in a warehouse, manufacturing, distribution, or industrial environment is strongly preferred.***

We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3* years* of increasing management responsibility in the distribution/manufacturing/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.

DAILY RESPONSIBILITIES:

Negotiation of rates with common carrier representatives
Running site with safety and efficiency as priorities
Writing and balancing daily bank deposits
Creation of daily work logs and transmission of same to corporate
Audit of daily labor and billing reports
Ensure customer needs are met on a daily basis.
Document and resolve any customer service or associate issues daily.
Ensure all associates follow policies and work rules including safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing Site and Departmental budget.
Scheduling associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for all services performed.
Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

QUALIFICATIONS:

Must be very flexible with shift start times as well as days worked, including weekends and holidays.
3 years of management and leadership experience in an industrial setting.
Ability to train, coach, and mentor warehouse associates.
Strong organization and prioritizing skills.
Ability to simultaneously perform multiple tasks.
The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
Experience in a warehouse, manufacturing, distribution, or industrial environment is strongly preferred.
Demonstrated ability to manage complex operations while balancing changing priorities, customer demands, labor planning, and operational deadlines.
Exceptional attention to detail with a commitment to maintaining accurate inventory, labor reporting, payroll, and operational documentation.
Excellent verbal and written communication skills with the ability to effectively interact with customers, associates, and senior leadership.
Strong computer proficiency, including intermediate to advanced skills in Microsoft Excel, Word, Outlook, and PowerPoint. Experience using warehouse management systems (WMS), ERP systems, or transportation management systems is preferred.
Ability to analyze operational reports, identify trends, and use data to drive continuous improvement and operational performance.

PHYSICAL REQUIREMENTS:

Ability to walk and stand for extended periods of time
Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:

Warehousing, Manufacturing, Logistics, Supply Chain or Third Party experience preferred
BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
Excellent interpersonal communication, leadership, and customer service skills.
Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
Proven experience in providing high levels of customer service to internal and external customers.
College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We will offer the successful candidate:

Salary commensurate with education, experience and skills
Quarterly incentive based on operational performance.
Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

Why you should work with us:

Competitive Salary
Quarterly incentive based on operational performance.
Benefits – on the 1stfollowing 30 days of employment.
Career growth-our company looks to promote from within first.
Paid Training, Safety Incentives
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

About the Company:

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

Learn more about this Employer on their Career Site