Crisis Counselor Team Lead

Job Purpose

The Crisis Counselor Team Lead is responsible for providing quality crisis assessment and intervention to individuals presenting to the Behavioral Health Crisis Center in a timely and responsible manner. Crisis Counselor Team Lead is responsible for clinically guiding the day-to-day operations of the UBHCC. 

Qualifications                       

• Master’s degree in counseling, Psychology, Social Work, or related field.
• Must meet the Department of Mental Health’s Criteria for Qualified Mental Health Professional.
• Must meet the Department of Mental Health’s criteria for Tier Two of Crisis team members. 
• Must have two years of experience in mental health and/ substance use service delivery.          

Core Job Duties

• Conduct Crisis Assessments to determine the appropriate level of care.
• Provide Crisis Interventions. 
• Maintains working knowledge of all civil involuntary detention procedures.
• Discharge/transition/aftercare plans completed accurately and in a timely manner.
• Provide lethal means counseling and complete safety plan with clients.
• Maintain client records, following agency and state regulations. 
• Interface with other community partners such as law enforcement, emergency medical personnel, etc.
• Communicate issues and concerns, provide feedback and recommendations to direct supervisor on a regular basis.
• Facilitate the day-to-day program/ clinical operations.
• Identify and address any front-line treatment/service issues as they arise.
• Adherence to all applicable evidence-based practice models. 
• Orally communicate information effectively and accurately. 
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.                               
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.