Health Liaison

Job Purpose

The Health Liaison is responsible for providing primary care screening and monitoring services, aiming to enhance the overall health and well-being of our clients. 

 Qualifications                   

• High School diploma or equivalent. 
• Psychiatric/Behavioral Health experience preferred. 
• Healthcare technology experience preferred. 
• Ability to perform basic medical assistant job duties.                                         

Core Job Duties

• Manage and oversee a caseload of clients, focusing on primary care screening and monitoring.
• Ensure clients undergo all initial and ongoing screenings as outlined in the Primary Care Screening and Monitoring Policy.
• If necessary, conduct health screenings to identify potential risks and address them proactively.
• Obtain screenings conducted by the client’s Primary Care Physician (PCP), if available, and scan them into the Electronic Medical Record (EMR) system.
• Provide ongoing health education to clients based on identified conditions.
• Make and track referrals to primary care and specialty services.
• Assist clients in scheduling primary care and specialty services appointments when necessary.
• Monitor attendance at external appointments to assess whether clients followed through with scheduled visits.
• With the client’s consent, coordinate care with primary care and specialty health providers.
• Encourage clients to adhere to their PCP’s treatment plan and recommendations.
• Collaborate with the client’s FCC providers to develop comprehensive care plans/approaches for mutual clients.
• Document all education provided, referrals made, assistance with appointment scheduling, and collaboration with the PCP or other providers.
• Adherence to all applicable evidence-based practice models. 
• Orally communicate information effectively and accurately. 
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.          
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.