Office Manager

Job Purpose:

Provide leadership and support to all members in Receptionist office, liaison for Prescriber(s) and monitor productivity and ensure office functions efficiently. 

Qualifications:

• High school diploma or equivalent. 
• Office management experience and healthcare technology preferred.
• Psychiatric/Behavioral Health experience preferred. 
• Ability to perform basic office needs. 

Core Job Duties:

• Manage and monitor activities of Receptionist staff. 
• Provide training, coaching and correcting to Receptionist staff when needed. 
• Provide problem solving, special request and issue resolution. 
• Manage and monitor productivity of Prescriber(s). 
• Manage and monitor office supplies and budget. 
• Work closely with Clinical Manager using efficient and cost-effective approaches to ensure clinic runs efficiently. 
• Manage and conduct Health and Safety drills and inspections. 
• Answer phone calls, voicemails, letters and other correspondences appropriately. 
• Coordinating a variety of office activities and meetings. 
• Acting as first point of call for office related issues and concerns. 
• Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders.
• Orally communicate information effectively and accurately. 
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care. 
• Abide by program and agency policies and procedures. 
• Other job duties and special projects as assigned.