Resident Support Aide

This position promotes resident centered care by providing choice to residents, will provide meal service, housekeeping and laundry services in a positive and supportive environment for residents.  The following job duties and responsibilities is intended to reflect the major responsibilities and essential functions of the job but is not intended to describe minor duties or other responsibilities that may be assigned from time to time.

·         Assists in food preparation and food service to residents.

·         Prepares and delivers food substitutions to residents as needed and assists residents in setting up meal tray as needed.

·         Serves food in accordance with established portion control procedures and is responsible for ensuring diet and preferences are followed accurately for each resident.

·         Ensures proper sanitation and storage of kitchen equipment, food and supplies.

·         Ensures that food temperatures are maintained at proper levels through service, and storage.

·         Assists residents and staff with menu questions, complaints and concerns.

·         Understands modified diets and is a team player in working toward resident’s nutritional wellbeing.

·         Carries out garbage, cleans equipment, work tables ranges, utensils, pots and pans, floors and so forth as assigned.

·         May transport food carts to and from resident areas as needed.

·         Performs dishwashing and cleaning procedures.

·         Documents food, refrigerator, freezer temperatures.

·         Performs resident laundry services.

This position requires ability to lift, push and move equipment, supplies, etc., up to fifty pounds.  Constant standing and walking is required.  Frequent bending, lifting, squatting, kneeling also required. Must be able to move about in tight spaces and between objects, furniture and equipment.  Ability to maneuver equipment such as vacuums, mop, ability to receive verbal instructions and converse with co-workers, residents and visitors.
 

Education: High school diploma or GED

Experience: Previous customer service and dining service experience preferred