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Position Summary:
Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Â Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
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Essential Functions and Responsibilities:
- Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
- Responds promptly, professionally and courteously to all customers’ needs.
- Cooperates and communicates effectively with all McLaren Health Care team members.
- Contributes to continuous quality improvement efforts.
- Under general direction, completes tasks accurately and timely. Seeks guidance and direction from Rep II, Rep III and supervisor on tasks assigned.
Qualifications
Minimum:
- High School Diploma or GED
- Minimum six (6) month of Patient Access, Medical Billing or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and ten (10) key calculators
Preferred:
- Associate’s degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
- Certification in medical billing, coding, or equivalent job specific certification
- Working knowledge of CPT, HCPCS, and ICD-10
- One (1) year experience in Revenue Cycle
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Learn more about this Employer on their Career Site
