Join a Team Where Engineering Expertise, Customer Focus, and Problem Solving Drive Business Success!

Job Title: Custom Project Engineer
Hybrid | Port Washington, NY 11050 (Western Nassau County / Long Island)
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If you enjoy...

Solving complex customer challenges with customized engineering solutions
Managing multiple projects while balancing customer expectations, deadlines, and profitability
Collaborating with Sales, R&D, Manufacturing, and Customer Service teams to drive successful outcomes
Turning technical requirements into innovative, value-added solutions
Creating quotations, layouts, and CAD drawings that help win business

...we would be excited to hear from you!

WAC Group is seeking a Custom Project Engineer to join our growing Sales Operations team. In this highly visible role, you will serve as a technical resource and project leader, partnering with Sales, R&D, Customer Service, and Manufacturing teams to develop customized solutions that exceed customer expectations while supporting company profitability.

Why Join WAC Group?

Beautiful and newly renovated headquarters with FREE onsite EV charging for our employees!
Robust benefits and perks package!
Merit-based compensation structure!
Career growth and professional development opportunities!
Collaborative and supportive team environment!

What You'll Do

Manage Custom Quotations and Projects

Own and manage quotations within assigned territories and channels to ensure accuracy, validity, and timely follow-up
Create custom quotations while working closely with R&D teams to minimize cost and lead-time impacts
Prepare material quotations for Inside Sales, Outside Sales Representatives, and customers, including air freight estimates
Validate custom leads by gathering and documenting project requirements with customers and sales partners
Track project status and proactively communicate delivery schedules and updates
Follow up on outstanding quotations to maximize project conversion and secure profitable orders

Provide Technical Solutions and Design Support

Interpret customer requirements and recommend solutions that maximize value and profitability
Create CAD drawings to support custom pricing requests and project development
Complete fixture schedule crossovers and layouts
Identify alternate solutions for discontinued products and potential material conflicts
Provide design guidance and project support based on manufacturing capabilities
Review project opportunities and identify requirements involving job names, commissions, and project-specific considerations

Deliver Exceptional Customer Support

Serve as a trusted technical resource for customers, sales representatives, and internal teams
Respond to escalated inquiries regarding pricing, lead times, project status, and competitive situations
Partner across departments to ensure a seamless customer experience
Build and maintain strong long-term relationships with customers and business partners
Manage expectations through proactive communication and problem resolution

What You'll Bring

Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related technical discipline preferred
Basic electrical knowledge and familiarity with manufacturing and industrial design environments preferred
Ability and willingness for minimal travel domestically and internationally as business needs require
Excellent communication, project management, organizational, and time management skills
Strong analytical thinking, problem-solving, and independent decision-making abilities
Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
Experience with SAP, Sugar CRM, Zendesk, SolidWorks, Adobe Creative Suite, or KeyShot is a plus

What Success Looks Like

In this role, you will:

Consistently meet or exceed margin and profitability objectives
Successfully convert custom project opportunities into awarded business
Deliver projects and quotations that support on-time delivery performance goals
Maintain high levels of responsiveness and accuracy while resolving customer inquiries
Become a trusted partner to cross functional teams
Consistently identify creative solutions that balance customer needs with manufacturing capabilities

Ideal Backgrounds

You may currently have experience as a:

Project Engineer
Sales Engineer
Mechanical Engineer
Industrial Engineer
Product Engineer
Design Engineer
Technical Project Engineer
Manufacturing Engineer
Engineering Project Coordinator

The expected salary is $84,000 - $100,000. The actual compensation will be determined based on experience and other factors allowed by law.

We recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development.

WAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Please note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.

Monday through Friday, 8am - 5pm

Learn more about this Employer on their Career Site

Custom Project Engineer - HYBRID!