JOB SUMMARY:

The Healthcare Construction Technician plays a critical role in maintaining safe, functional, and patient-ready healthcare environments. This role interfaces directly with physicians, nurses, and clinical staff to address facility, equipment, and space-related needs with a high level of professionalism, responsiveness, and attention to detail.

This position balances hands-on work with customer-facing responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Support & Customer Service

Serve as a primary point of contact for doctors, nurses, and clinical staff regarding facility or space-related issues
Communicate clearly and professionally in a fast-paced healthcare environment where responsiveness is critical
Prioritize requests based on clinical impact and patient care needs
Provide timely updates and follow-through to ensure user satisfaction

Facilities & Maintenance Support

Perform routine and corrective maintenance tasks within clinical and non-clinical areas
Assist with room turnovers, setup, and breakdown to support patient care operations
Perform light construction, installation, or repair work (e.g., fixtures, furnishings, wall systems, basic finishes)
Support preventative maintenance activities to ensure equipment and spaces remain compliant and functional

Coordination & Documentation

Coordinate with outside vendors, subcontractors, and internal departments as needed
Track work orders, service requests, and completed tasks with a high degree of accuracy
Maintain detailed documentation to support compliance, audits, and service history
Ensure all work aligns with healthcare safety, infection control, and regulatory standards

Safety & Compliance

Follow healthcare-specific safety protocols, including infection control and patient privacy guidelines
Maintain a clean, organized, and hazard-free work environment
Identify and escalate compliance, safety, or operational concerns promptly

QUALIFICATIONS:

Required Skills & Qualifications

Strong customer service mindset with the ability to communicate effectively with medical professionals
Exceptional organizational skills and attention to detail
Comfortable balancing physical, hands-on work with administrative and coordination tasks
Ability to adapt to changing priorities and varied daily assignments
Basic mechanical, building systems, or maintenance experience
Ability to work independently while collaborating closely with clinical and facilities teams

Preferred Qualifications

Experience working in a healthcare, hospital, clinic, or medical office environment
Familiarity with healthcare safety, infection control, or regulatory standards
Experience coordinating vendors or service providers
Trade or technical training related to facilities or maintenance

PHYSICAL DEMANDS:

This role is performed in active healthcare environments, including clinical and non-clinical spaces, and requires a high level of professionalism, cleanliness, and discretion. The position involves regular physical activity, including standing, walking, bending, kneeling, lifting, carrying, pushing, and pulling materials or equipment. Must be able to lift up to 50 pounds at a time and carry heavy objects, such as framing lumber, sheets of plywood, and other building materials. Workdays may vary between hands-on manual labor and customer-facing interactions with clinical staff. The individual must be comfortable working around patients, physicians, and nurses while adhering to healthcare safety, infection control, and privacy protocols.

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