Seasonal Youth Counselor - Pride of America

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If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

ESSENTIAL FUNCTIONS
• Youth Counselors must be passionate about working with children and embrace the Norwegian Mission.
• As a member of the Cruise Staff, the youth counselors are responsible for implementing any of the scheduled social, entertainment, sporting, recreational, theatrical, and craft programs/activities for Norwegian Guests aged 2 – 17 years old while ensuring that each activity takes place safely and promptly as scheduled.
• Youth Counselors must be comfortable speaking on a microphone and be an effective Host/Hostess with the ability to engage large groups of people of a variety of ages in a public venue.
• Youth Counselors must be comfortable with dressing up in costume and performing character roles.
• Youth Counselors must be comfortable speaking with parents/adults regarding general ship information as well as Youth Program policies and guidelines.
• Youth Counselor should have organizational/administrative skills and be attentive to detail when involved with reporting youth program operations and safety.
• It is the responsibility of the youth counselor to be accessible to and approachable with guests, both young and old. He/She must be a patient listener and offer hospitality service to the guests even when the situation falls outside of the Youth Programs.
• The youth counselor assists with maintenance of storage, inventory and ordering of all equipment, supplies, gifts and prizes, which are specifically utilized in the programs.

• Each youth counselor must have the ability to work as a team member in cooperation with other cruise staff members, as well as with all other shipboard departments.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
DIMENSIONS
• Must be able to provide quality service for a large passenger vessel that can include from over 5,000 guests including over 1,500 children in high season.
• Must be able to speak publicly and conduct games, events and other activities for a variety of age groups, from small children to teens.
NATURE AND SCOPE
• Youth counselors report to the Youth Program Supervisor directly and to the Assistant Cruise Director and Cruise Director, indirectly.
• Responsible for the supervision and control of all youth/teen guests in all entertainment-related activities.
• The incumbent must be able to work in a multi-cultural environment; also, must be able to adjust to changes in schedules, assignments, and deadlines.
QUALIFICATIONS, EDUCATION AND ATTRIBUTES
QUALIFICATIONS
• Minimum of one year experience in a combination of programming and implementing youth recreation, youth sports, and/or childhood education for ages 2-17 required.
• Minimum one year experience in programming and implementing theatrical/drama related activities is required.
• One year experience with special needs programming strongly preferred.

• Intermediate verbal and writing skills in at least one other language such as German, Spanish, French or Italian is preferred.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
• Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Outlook) is required.
• One year experience communicating via microphone, using/programming DJ and light/sound equipment is preferred.
• Unique hobbies are a plus: to include but are not limited to: Juggling, Theater, Gymnastics, Sports, Dance, Singing.
• Intermediate to Advanced level English verbal and writing skills, including the proper use of English grammar is required.
EDUCATION
• High School Diploma or Foreign Equivalent is required.
• Associates Degree and/or currently enrolled in an accredited college degree program or foreign equivalent in a course of study related or relevant to childcare is required.
• Current and active CPR/First Aid Certifications from a recognized educational institution are required.
ATTRIBUTES
• Extrovert, quick and critical thinker, witty, personable, and articulate.
• Must be service oriented and have the ability to take direction.
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates
PHYSICAL REQUIREMENTS
NCL America:

The U.S. Coast Guard (USCG) requires all crew members employed with NCL America aboard the Pride of America to hold a Merchant Mariner Credential (MMC). In order to qualify for a MMC, applicants must demonstrate specific physical abilities necessary to perform shipboard duties per USCG guidelines (COMPDTPUB 16700.4 NVIC 04-8).
Shall have a Body Mass Index (BMI) of 40.0 or less. Blood Pressure as per USCG a maximum 160/100.
NCLH International Flag:
In addition to the above, NCLH requires the following for all crew members for all international flagged ships:
Shall have a Body Mass Index (BMI) of 35.0 or less. Blood Pressure as per USCG a maximum 140/90.
The verifying medical practitioner doubts the applicant’s ability to successfully perform any of the following functions, a suitable practical demonstration is required for those functions. The verifying medical practitioner, in consultation with any other qualified practitioners he/she deems appropriate, determines whether a practical demonstration is necessary, and whether the applicant is physically competent or not physically competent.
General Movement:
• Is able to maintain a sense of balance without disturbance while walking and standing.
• Is able to climb up and down vertical ladders and stairways.
• Is able to step over a door sill or coming up to 24 inches in height.
• Is able to move through a restricted opening of 24 inches by 24 inches.
• Is able to open and close watertight doors that weigh up to 55 pounds. Must be able to move hands/arms in vertical and horizontal directions, rotate wrists and reach above shoulder height to turn handles.
• Is able to repeatedly lift at least a 55 pound load off the ground, and to carry, push or pull the same load over a long distance (minimum of 150 feet) and up/down multiple staircases over a four hour period.
• Is able to pull an un-charged 1.5 inch diameter, 50’ fire hose with nozzle to full extension, and to lift a charged 1.5 inch diameter fire hose to firefighting position.
• Is physically able to put on a Personal Flotation Devise (PFD) without assistance from another individual.
• Is capable of normal conversation in English.
• Is able to intermittently stand on feet for up to four hours with minimal rest periods.
• Must have no physical limitations that would hinder or prevent the performance of duties. • Must have no limitation of motion.

Senses:

Is able to react to visual alarms and instructions.
• Is able to react to audible alarms and instructions.
Vision:
• Ability to adjust focus, depth perception, peripheral vision.
• Distance vision and close vision must be in accordance to ILO: Vision required for ship’s navigation (e.g. chart and nautical publication reference, use of bridge instrumentation and equipment, and identification of aids to navigation)
• Normal Vision required to perform all necessary functions in darkness without compromise
• Color perception must be intact for Deck/Engine Watch standing officers.
• Vision required reading instruments in close proximity, to operate equipment, and to identify systems/components as Necessary.
Upper Body:
• Is able to move their shoulders, elbows & wrists (without disease, injury): bending, extending, move their arms away from the midline of the body, rotating.
• Is able to grasp and manipulate common tools such as wrenches, hammers, screwdrivers and pliers.
• Is able to crouch, kneel and crawl.
• Is able to distinguish differences in texture and temperature by feel.
• Is able to elevate their shoulder joint forward and move his arms away from the midline of the body
• Is able to flex their elbow joint and extend his arm completely.
• Is able to move their wrist completely and able to sustain weights of 55 pounds.
• Is able to move their hand up and down 45 degrees / completely.
• Is able to clench fist, pick up a pin, grasp an object or touch tips of at least 3 fingers with thumb.
• Has distal phalanx of either thumb, distal and middle phalanx of an index, middle, or ring finger of either hand, irrespective of the absence or loss of little finger.
• Do not have Scars and deformities of the fingers or hand that are symptomatic or that impair normal function to such a degree as to interfere with the satisfactory performance of sea duty
• Must not have intrinsic paralysis or weakness, including nerve palsy sufficient to produce physical findings in the hand such as muscle atrophy or weakness. Lower Body: • Is able to move their hips, knees & ankles (without disease, injury): bending, extending, move their legs away from the midline of the body, rotating. • Must not have Plantar fasciitis. • Must not have loose or foreign bodies within the knee joint. • Must not have physical findings of an unstable or internally deranged joint. • Must not have history of uncorrected anterior or posterior cruciate ligament injury. • Must not have surgical correction of any knee ligaments if symptomatic or unstable.

• Must not have history of congenital dislocation of the hip, osteochondritis of the hip (Legg-Perthes disease), or slipped femoral epiphysis of the hip. • Must not have hip dislocation within 2 years before joining the ship.
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to meet the above physical and health requirements. While performing the duties of this job the employee is regularly required to meet the above physical and health requirements.
This is a minimal description of duties. Other work requirements may be necessary and assigned as business or maritime law dictates.

EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.