Patient Access Specialist- Hospital

Education Requirements

• High School Diploma or equivalent required
  

Experience Requirements

• Minimum 6 months of experience in a medical office setting with high-volume direct patient contact
  
• OR
  
• 1 year of experience in a high-volume direct public contact roleto provide exceptional patient support and administrative coordination in a fast-paced oncology clinic environment.
  

The PAS is responsible for gathering and recording patient information, confirming insurance coverage, verifying authorizations, scheduling appointments, and serving as a liaison between patients, providers, and insurance companies.

Key Responsibilities

• Gather and accurately record required patient information
  
• Verify insurance coverage and determine patient financial responsibilities
  
• Confirm required authorizations and referral requirements
  
• Schedule physician office visits, cancer treatment appointments, and ancillary services
  
• Coordinate complex and high-volume patient appointments and procedures
  
• Serve as a resource for physicians, nursing staff, patients, referring offices, and insurance companies
  
• Answer approximately 20% of incoming clinic calls to schedule, transfer, or triage patients appropriately
  
• Explain detailed procedures and address patient questions within scope
  
• Coordinate appointments with medicine and surgery clinics
  
• Manage reschedules and waitlists as needed
  
• Prepare and distribute new patient packets via mail, fax, or email
  
• Direct patients to appropriate healthcare providers for additional care needs
  
• Accurately enter patient information into the electronic medical record (EMR)
  

Skills & Qualifications

• Strong customer service and communication skills
  
• Ability to multitask in a high-volume healthcare environment
  
• Experience with scheduling and patient coordination preferred
  
• Strong attention to detail and data accuracy
  
• Comfortable handling sensitive patient information confidentially
  
• Proficiency with EMR systems and standard office software preferred
  

#PatientAccessSpecialist, #HealthcareJobs, #MedicalOffice, #OncologyClinic, #PatientScheduling, #InsuranceVerification, #EMR, #HealthcareAdministration, #CustomerService, #MedicalReceptionist, #PatientCoordination, #MedicalScheduling, #HealthcareCareers, #AdministrativeSupport, #PatientCare