IT Department Specialist I

ABOUT THE COMPANY:

The Albertsons Portland Distribution Center is proud to be a part of the Albertsons Companies Family. Albertsons Companies is at the forefront of the revolution in retail. We have a new vision: forging a retail winner that is admired for national strength with deep local roots, that offers an easy, fun, friendly and inspiring experience, no matter how a customer chooses to shop with us. We want talented individuals to be a part of this journey. A $60Bn company with 2,200+ stores, 23 distribution centers, and 20 food and beverage plants make us one of the largest retailers in the United States. With stores in 34 states serving 34 million customers, our foundation is our 20 well-known grocery banners with an eclectic and legendary history.

POSITION PURPOSE: 

To complete a variety of specialized duties that support the functional operations. The duties in the department specialist job family focus on tasks and/work that are unique to the department and require knowledge and skills that are beyond what are required for general office work.

KEY ACCOUNTABILITIES:

• Support of technical services and system applications deployed within the Distribution Center. 

• Responds to inquiries in area of responsibility.

• Involved in the resolution of outages or incidents in accordance with established procedures. 

• Collects data/information for Systems Support Department use in special projects or reports.

• Collaborate with IT to support and maintenance of all IT, Hardware, Software, Networks, Servers, Etc. As well as end user assistance. 

• Updates information and reports typically on the computer.

• Checks information for accuracy.

• Answers Systems Support Department phones as needed and routes to appropriate area.

• Reviews information/data and makes decisions within defined guidelines, parameters, and instruction.

• Examines and prioritizes documents to determine work to be completed or best course of action.

• Collects information for specific department reports.

• Creates and maintains complex reports.

• Compiles minor statistical data

• Checks own work for accuracy.

KNOWLEDGE AND EXPERIENCE:

Education Level: 

• High School Diploma or GED.

Skills and Experiences: 

• Reading, writing, math and communication skills at a proficient level
• Ability to follow verbal or written instruction.
• Be proficient with Windows applications including Word, Access, PowerPoint and Excel. 
• Be detail oriented, ability to be organized, and have strong analytical skills.

• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe and thorough completion of work activities. 

   

TRAVEL REQUIREMENTS: <10%

PHYSICAL ENVIRONMENT:  

• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.

Discloser:

Diversity is fundamental at Albertsons. We foster an inclusive working environment where the different strengths and perspectives of each employee are both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. And a diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- all applicants offered a position are required to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER