LD Appt Medicaid Housing Program Specialist

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

Department:

Job Type:

Exemption Status:

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

The Department of County Human Services (DCHS) is pleased to announce an open competitive recruitment for a Medicaid Housing Program Specialist. This position is a full time 1.0 FTE and will be scheduled as hybrid telework, 40 hours a week open to: Standard 40 hour per week schedule; or 4/10s Monday – Thursday or  9/80 w/ alternating Fridays off. The on-site work location for this position is at 209 SW 4th Avenue, Portland OR 97204. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. This is a Limited Duration position and is funded for up to 15 months but may end at any time.

The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department.

About the Position: This role will administer the 1115 Medicaid Waiver Housing benefit program for the county. The purpose of this role is to participate in the development and administration of the housing benefit through network coordination, technical assistance, quality assurance, and program analysis.

Primary responsibilities include but not limited to:

A. Program Administration:

• Execute program administrative and operational needs specific to the 1115 Medicaid Waiver Housing Benefit

• Responsible for operational evaluation assignments and implementation and/or the coordination of Medicaid 1115 Housing program activities

• Act as a liaison between multiple service providers, community-based organizations, and additional partners, ensuring effective communication and updates to relevant parties

• Respond to commonplace inquiries from internal and external partners regarding program functions and process

• May work directly with partners and clients for purposes of expediting urgent cases

• Monitor expenditures and prepare reports for program

B. Program Development and Analysis:

• Develop workflows, program evaluation criteria, in collaboration with Program Supervisor, Program Specialist Senior and external partners

• Develop training manuals, literature, publications and other documents regarding procedures and regulations surrounding the Medicaid 1115 Housing Benefit Program

• Recommend updates to program processes and work flows using a continuous quality improvement lens

• With support from the Research and Evaluation Analyst Senior, collect appropriate date and ensure client data privacy practices are in place.

C. Network Development and Coordination:

• Manager referrals and referral process for program across the county

• Coordinate with stakeholders regarding overall program capacity for the county and external providers

D. Technical Assistance:

• Develop, execute, and make recommendations on technical processes such as invoicing, reporting preparation, data management

• Support program planning and documentation for a complex and highly visible housing benefit

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• A Bachelor's Degree – in lieu of a degree, we will consider equivalent years of related experience.

• One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 5-8 years of qualifying training and/or experience).

• Must pass a criminal background check with Multnomah County (this step occurs after a job offer)

• Must have a valid driver license

We acknowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply.

*Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation:

The Application Packet: Your completed application must include all of the following items to be considered:

Your completed application must include all of the following:

• Resume: Completed online application and/or resume.

• Cover Letter: Please attach your cover letter as a separate document. Please be thorough in your responses, as these materials will be scored and determine your eligibility to advance in this recruitment process. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable.

Your cover letter should address below:

1. Describe your previous role. How will you leverage your County background and domain knowledge to manage, evaluate, and deliver our rent and utilities assistance programs effectively?

2. Can you share an example of a time you success fully established a referral pipeline across multiple organizations? How did you ensure staff across different departments and community groups were equipped to identify and funnel eligible clients into the program?

3. How have you built rapport and trust with community members experiencing trauma, acute crisis, or housing instability – especially those who are distrustful of social service system?

Note for internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

1. Initial review of minimum qualifications

2. Application materials review

3. Phone screen

4. Consideration of top candidates

5. Background and reference check

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Additional Information:

Type of Position: This hourly union-represented position is eligible for overtime pay.

Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees. For more information about our benefit offerings, please visit: Employee Benefits

Pay Equity: The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.

Additional Details:

Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. 

Work Location: This position works onsite at the Five Oaks Building, 209 SW 4th Avenue, Portland OR 97204.

Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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