Quality Program Manager

Overview

At Legacy, our mission is to make life better for our patients, our staff and the community. As part of that mission, we continuously review the quality and safety of our services, and we look for ways to build upon our existing strengths. If quality and performance improvement  is an area in which you thrive and you share our passion for helping others, you may be an ideal fit for this position.

Responsibilities

The Quality Program Manager serves as a crucial member of the hospital-based Quality Department, working in close collaboration with the multidisciplinary teams of the Quality Division. The Quality Program Manager reports directly to the Director of Quality. This role entails collaborative leadership and partnership in overseeing the organization's quality assurance and improvement initiatives, focusing on enhancing patient safety, clinical effectiveness, and overall healthcare outcomes. The Quality Program Manager drives continuous improvement efforts across the facility they work at and through the healthcare system by leading projects, analyzing data, implementing evidence-based practices, and ensuring compliance with regulatory standards. This position is essential in collaborating with multidisciplinary teams, engaging with stakeholders at all levels of the organization, and championing a culture of quality and safety throughout the healthcare system.

Qualifications

Education:

• Bachelor’s degree required.
• Master's degree preferred.

Experience:

• Minimum of 3 years of experience in healthcare quality or patient safety, clinical quality improvement, LEAN process improvement, or related fields (required).
• Experience in clinical healthcare role or nursing (preferred).
• Experience in program management within a healthcare setting (preferred).

Skill:

• Background in leading quality and safety within healthcare settings.
• Commitment to fostering a culture of quality and safety throughout the hospital and the healthcare system.
• Comprehensive understanding of quality assurance and improvement principles and regulatory standards.
• Detail-oriented approach to ensuring compliance with regulatory standards.
• Effective communication skills for engaging with stakeholders at all levels.
• Excellent analytical skills and proficiency in data analysis.
• Experience in project management and leading multidisciplinary teams.
• Proficiency in implementing evidence-based practices to enhance patient safety and clinical effectiveness.
• Proven ability to drive continuous improvement initiatives in healthcare quality.
• Proven track record of applying Lean methodologies to drive process improvements and achieve organizational goals.
• Strong leadership abilities with a collaborative approach to teamwork.

Licensure

Licensure/Certification: 

• Certification in Healthcare Quality (e.g., CPHQ) or related certification within 1 year of hire (required).
• Certification in Lean Six Sigma (preferred).

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you