RN Patient Care Coordinator

Department Overview

The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention, detection, and treatment of digestive disorders. Our teams blend clinical expertise with research advances to achieve the best possible care and outcomes. The team includes patients, their referring physicians, and a wide range of OHSU specialists.

Function/Duties of Position

The OHSU Digestive Health Center (DHC) is a multi-disciplinary center offering services in the ambulatory setting for specialty surgical services, gastroenterology, hepatology, bariatrics and nutrition.  The programs work in a close team that includes MD, RN, MA, and schedulers that work together to provide excellent quality care for complex patients. The patient experience with the program begins with their initial appointment and can include clinic visits, procedures, surgery, and follow-up care.

The Resource RN Patient Care Coordinator (RN) will provide care coordination, assessment and triage, medication management and clinical support to the teams in the ambulatory setting.  The nurse will perform medical record review, follow developed protocols, determine appropriate patient scheduling, assist with monitoring diagnostic results and patient care progress/processes as requested by providers, and participate in quality reviews.  The nurse will work alongside a team of RN care coordinators within the DHC.

• Must be able to deal with competing needs and priorities
• Requires ability to triage and assess complex patient symptoms/condition
• Requires excellent time management skills
• Heavy phone use and ability to use technology essential to position's success (EPIC)
• Must be able to work independently
• Will involve long periods of sitting throughout the day
• The work environment carries risk of exposure to human tissue/fluids
• Ability to use the senses of seeing (including color vision ability), hearing, touch, and smell to make correct judgments regarding patient conditions and safely administer care
• Significant use of computers, electronic health record, copiers, multi-line phones, and fax

Department Specific Requirements:

The patient care coordinator role depends heavily on the RN Role Components of Scientist, Leader, Practitioner and Knowledge Transferor as defined by the OHSU RN Role Description; however, the position requires advanced critical thinking within the Leader Component to meet the goals of the clinic.

Candidate must be detail-oriented and able to work well with electronic health record.

Required Qualifications

• 1-2 years of nursing experience inpatient with a complex medical focus, or in ambulatory or community-based setting working with chronically ill or medically complex patients.

• BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.
• ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date.
• Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hire
• Current, unencumbered Oregon State Registered Nurse License
• BLS from AHA required. New hires will be enrolled and required to complete during orientation.
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

• Experience in the field of surgery / GI medicine in an Ambulatory clinical setting is preferred

Additional Details

Length of Orientation – Experienced Nurse

• External candidates: OHSU & Nursing New Employee Orientation (NEO) for about a week.
• Either Transition to Practice (TTP) Program Specialty Fellowship/Fellowship Learning Pathway or Orientation experience for 3 days-26 weeks depending on the care area. An employment service agreement may apply.

This position also comes with great benefits! Some highlights include:

• Comprehensive health care plans. Covered at 100% of the cost for full-time employees and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Vacation - 192 to 288 hours per year depending on length of service, prorated for part-time
• Holidays - up to 64 holiday hours per calendar year (employees accrue .0308 holiday hours for each hour paid – included in vacation accruals)
• Sick Leave - 96 hours per year, prorated for part-time
• Substantial public transportation discounts (Tri-met and C-Tran)
• Tuition Reimbursement
• Innovative Employee Assistance Program (EAP) including extensive wellness resources

Why apply to OHSU?