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Lead Guest Service Associate - Sales & Guest Experience (Portland)

European Wax Center
Posted 6 months ago, valid for 15 days
Location

Portland, OR 97256, US

Salary

$16 - $18 per hour

Contract type

Part Time

Health Insurance
Paid Time Off
Employee Assistance

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Sonic Summary

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  • The Guest Service Associate (GSA) position at European Wax Center in Portland, OR offers an hourly salary range of $14.70 to $16.00.
  • The role requires a cheerful attitude as GSAs are responsible for creating a positive first and last impression for guests.
  • Candidates should have a high school diploma or GED, along with one to two years of related experience or training.
  • Key responsibilities include selling wax passes, managing guest flow, and educating guests on products and promotions.
  • This position also involves participating in community events and maintaining the cleanliness of the center.

Job DetailsJob Location: 5 NW 23rd Place, Portland, OR - Portland, OR 97210Salary Range: $16.00 - $18.00 HourlyFull-Time & Part-Time Hourly + Sales Bonuses Work Location: In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high-energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We’re Looking For Strong sales and guest service skills Excellent leadership, communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends Perks Daily Pay                                 Employee Assistance Program                                 Team Member Assistance Fund                                Culture Committee - Have fun while being the best!                                 Referral Bonus - Generous Incentive to hire all roles! Benefits (subject to eligibility)Full-Time Employees - Other Compensation & Benefits Paid Time Off (PTO): Accruals are based on role classification and years of service: Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked. Paid Leave Oregon (PLO): Participation in the state-mandated wage-replacement program for family, medical, or safe leave. Health & Wellness: Eligible for group medical, dental, and vision insurance the 1st of the month following 60 days of employment. Retirement: Eligible to participate in the company 401(k) plan. Other Benefits: Includes 7 paid holidays, jury duty pay, and bereavement leave. Associate Discounts: Eligibility for service and product discounts per company policy. Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period. Part-Time/Variable Employees - Other Benefits and Compensation Paid Time Off (PTO): Accruals are based on role classification and years of service: Oregon Sick Leave (OSL): Accrued at 1 hour for every 30 hours worked. Paid Leave Oregon (PLO): Access to state-mandated paid leave (eligibility requires earning $1,000 in the prior year). Associate Discounts: Eligibility for service and product discounts per company policy. Health Insurance: Full-time hourly associates (30+ hours/week) are eligible for group medical after the 60-day waiting period.




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