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Customer Service Rep(04225) - 1201 London Blvd.

Domino's
Posted a month ago, valid for 17 days
Location

Portsmouth, VA 23708, US

Salary

$28,000 - $33,600 per year

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Contract type

Full Time

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Sonic Summary

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  • Domino's Pizza is seeking employees to fulfill customer service roles with a focus on phone assistance and carryout support.
  • Candidates should maintain a professional image and demonstrate customer service skills by following specific 'WOW' steps.
  • Pizza makers must have attention to detail, counting toppings on each order, while drivers are required to manage their cash and vehicle cleanliness.
  • The job requires adherence to safety protocols, including hand washing and delivery procedures, with no exceptions for personal items or early check-ins.
  • The position offers a salary of $15 per hour and requires a minimum of 1 year of relevant experience.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed



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