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Customer Service Rep(04225) - 1201 London Blvd.

Domino's
Posted a month ago, valid for 15 days
Location

Portsmouth, VA 23708, US

Salary

$28,000 - $33,600 per year

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Contract type

Full Time

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Sonic Summary

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  • Domino's Pizza is seeking employees who can meet minimum performance expectations, including polite customer service and menu knowledge.
  • Candidates must demonstrate customer service skills by following the 'WOW' steps and maintaining a professional appearance at all times.
  • Pizza makers are required to count toppings for every order, while drivers must adhere to strict cash handling procedures and maintain clean vehicles.
  • Applicants should have a minimum of 1 year of experience in a similar role, with a focus on teamwork and adherence to safety protocols.
  • The position offers a competitive salary, although specific figures are not mentioned in the job description.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed



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