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Customer Service Rep(04225) - 1201 London Blvd.

Domino's
Posted 2 months ago, valid for 16 days
Location

Portsmouth, VA 23708, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • Domino's Pizza is seeking employees who can provide excellent customer service while adhering to strict operational standards.
  • Candidates must demonstrate a thorough knowledge of the menu and follow specific customer interaction protocols, including the 'WOW' steps.
  • Pizza makers are required to meticulously count toppings for every order, while drivers must maintain a clean vehicle and follow delivery procedures.
  • The position requires a minimum of 1 year of experience in a similar role and offers a competitive salary of $15 per hour.
  • Safety and adherence to company policies are paramount, including restrictions on personal money and prohibited items while on the clock.

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed



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By applying, a Domino's account will be created for you. Domino's's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.