Benefits:

401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

The Service and Installation Technician will service the greater Boston and Cape Cod area.

Company Overview
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Service Technician who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The Service Technician performs system configuration, calibration, programming, testing, and troubleshooting – as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems.

Job Summary

We seek a Service and Installation Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

Responsibilities

Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]
Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
In addition to clients, interact with builders and other industry professionals.
Communicate every day with the project manager about the progress of the project

Benefits/Perks

Competitive compensation based on experience and skillset
Medical, Vision, and Dental Insurance
401K
2 weeks of paid vacation
Paid Sick Time
Paid Holidays
Bring Your Own Device Stipend
Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
Manufacturer Purchase Programs
Laptop & Peripherals

Qualifications

High school diploma or equivalent
3-5 years of AV/Networking /Technology Integration Experience
Control4 Certification
Motivated to learn new technologies and processes
Exhibits strong management and leadership skills; capable of leading and motivating others
Can pass a drug screen and background check
Possess a valid California driver’s license and access to a reliable, insured motor vehicle
Able to independently lift items up to 50 pounds
Capable of sitting, standing, and kneeling for extended periods of time

Schedule/Expected Work Hours:

May be required to work overtime

Company Purpose/Mission

Our Mission - To enhance the human experience through smart spaces.
Our Vision - To be the most beloved brand in technology services

Company Values

Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
Accountability - We are responsible, transparent, and committed to delivering on our promises.
Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information:

We are a smoke, alcohol, and drug-free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Learn more about this Employer on their Career Site