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Spa Sales and Customer Service Associate

Hand & Stone - 2454 Lafayette Rd - Portsmouth, NH
Posted 16 days ago, valid for 13 days
Location

Portsmouth, NH, US

Salary

$15 - $16 per hour

Contract type

Full Time

Employee Discounts
Wellness Program

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Sonic Summary

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  • The Guest Experience & Membership Sales Associate position at Hand & Stone Massage and Facial Spa in Portsmouth, NH offers a competitive hourly wage of $15-$16, along with membership commissions and monthly bonuses.
  • Candidates are preferred to have experience in retail, hospitality, fitness, membership, or sales, although specific years of experience are not mentioned.
  • The role involves greeting guests, managing appointments, promoting membership options, and providing outstanding customer service to support member retention.
  • Additional benefits include employee discounts, flexible scheduling, training and development opportunities, and a referral bonus program.
  • This position is ideal for individuals who enjoy building relationships and are looking for opportunities for advancement within a growing company.
Benefits:
  • Contests
  • Employee rewards program/employee referral bonus
  • KinderCare Childcare Discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
Guest Experience & Membership Sales Associate
Earn $15-$16/Hour + Membership Commissions + Bonuses 

Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community. 

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine. 
 
Why You'll Love This Role 
  • Competitive hourly pay: $15-$16/hour 
  • Membership sales commissions 
  • Monthly bonus opportunities 
  • Flexible full-time and part-time schedules 
  • Employee discounts on spa services and products 
  • Referral bonus program 
  • Fun team contests and incentives 
  • Professional, positive work environment 
  • Advancement opportunities within a growing company 
What You'll Be Doing:
  • Greeting guests and creating an exceptional first impression 
  • Scheduling appointments and managing the spa calendar 
  • Answering incoming calls and assisting clients with questions 
  • Introducing guests to membership options and spa services 
  • Promoting gift cards, upgrades, and wellness programs 
  • Supporting member retention through outstanding customer service 
  • Maintaining a clean, organized front desk environment 
  • Assisting with daily spa operations as needed 
What Makes You a Great Fit? 
  • Retail, hospitality, fitness, membership, or sales experience preferred 
  • Comfortable discussing memberships and asking for the sale 
  • Strong communication and customer service skills 
  • Friendly, outgoing, and confident personality 
  • Ability to multitask in a fast-paced environment 
  • Dependable, professional, and team-oriented 
If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

SA256



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