Account Manager

Title:

Job Description:

Job Overview

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Operate as the lead point of contact related to all matters specific to the accounts.

• Build and maintain strong, long-lasting relationship between SBM and the client.

• Solve conflicts with clients.

• Oversee customer account management and negotiate contracts to maximize profit.

• Establish budgets with the client.

• Identify new sales opportunities within existing accounts.

• Give sales presentations to high-level executives.

• Forecast and track sales results and annual forecast.

• Communicate the progress of monthly and quarterly initiatives to internal and external team members.

• Meet time deadlines according to customer needs and objectives.

• Interviews, hires, and trains employees.

• Plans, assigns, and directs work to employees.

• Ensures each team members work in conformance with SBM policies and procedures.

• Provides leadership/motivation and conveys the vision and values of SBM to the team members.

• Conduct employee performance evaluation using key metrics.

• Rewards and disciplines employees.

• Addresses complaints and resolving problems among employees.

• Perform other duties, as assigned

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

Education and/ or Experience: Bachelor’s degree in business administration, sales, or relevant field. 2 years of related experience in Account Manager, Sales Account Manager, Junior Account Manager, or relevant role. Minimum 5 years management experience in GMP required.

Certificates, Licenses, Registrations: Experience in MS Office particularly Excel

Knowledge, Skills, and Abilities: 

• Strong verbal and written communication skills.

• Strong listening, negotiation, and presentation abilities.

• Ability to juggle multiple account management projects at a time.

• Strong attention to details.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.   

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.    

• To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. 

• Bilingual in Spanish Preferred    

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
   

Compensation: $100,000 - $130,000 per year

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.