Program Director

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Summary:

Wage Information:

Job Description:

• Manages program and employees in compliance with company policies and procedures and all Psychiatric Rehabilitation regulatory standards.
• Monitors delivery of services to maintain quality of care.
• Oversees incident management and follow-up.
• Ensures compliance with regulations related to employee qualifications and training requirements.
• Approves employee leaves and schedules and authorizes or assigns overtime.
• Serves as a primary representative to all outside agencies.
• Develops program budget and monitors financial growth of program.
• Supervises location operations and oversees program policies and procedures.
• Interviews and hires employees and plans, manages, and directs work of employees.
• Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.
• Ability to establish, build and sustain employer partnerships for Supported Employment placements in the community. 
• Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served.
• Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.
• Oversees billing and manages referrals.
• Provides program outcomes and monitoring reports to stakeholders.
• Consults with professionals and support systems, regarding members' clinical, medical and programmatic issues.
• Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan.
• Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.
• Knowledge of assessment procedures and the development of individualized goal plans.
• Knowledge of the mental health rehabilitation process and best practices. 
• Knowledge of community programs and resources.
• Maintains 24/7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.
• Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
• Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.

Qualifications:

This position requires one of the following combinations of education and experience:

Bachelor’s degree from an accredited college or university and Certified Psychiatric Rehabilitation Practitioner (CPRP) certification or A Bachelor’s degree from an accredited college or university and at least three years work experience in mental health direct service, two years of which must be work experience in psychiatric rehabilitation services (PRS).  CPRP certification shall be attained within two years from date of hire as a PRS Program Director.

Additional requirements include:  

• Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings.

CSG Offers Superior Perks & Benefits:

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

• Generous Paid Time Off & Other Paid Leave

• Extensive Paid Training

• Career Development Opportunities

• Flexible Pay Options through myFlexPay

• Family Medical and Parental Leave

• Flexible spending accounts for medical & dependent care

• Traditional or Roth 401K Plans with up to 4% employer match

• Employee Assistance Program (EAP)

• Life Insurance

• Wellness Opportunities

• Tuition Assistance

• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.