Account Strategist

Account Strategist
MASTERWORKS.AGENCY

OVERVIEW

Masterworks is seeking a highly organized and proactive Account Strategist I to support our clients. This role is designed for an early-career professional looking to build experience in integrated marketing, client service, and fundraising strategy within an agency environment.

The Account Strategist I will play a critical role in the execution of client campaigns, managing fundraising strategies, and ensuring high-quality deliverables. This individual will collaborate cross-functionally and contribute to the overall effectiveness and efficiency of client engagements. This role requires travel to clients and key events up to 10% of the time.

RESPONSIBILITIES

Client Service & Account Strategy 

• Work to ensure seamless client service delivery.
• Assist in preparing client-facing materials, including presentations, status reports, and campaign updates.
• Participate in client meetings, document key takeaways, and track follow-ups.
• Maintain consistent communication with internal teams to ensure alignment on client priorities.
• Resolve client issues promptly and professionally, ensuring a high standard of service and satisfaction.
• Foster and maintain reliable partnerships with clients through regular interaction, effective troubleshooting, and a sincere commitment to their organizational goals.

Campaign Execution

• Develop strategies and coordinate the execution of integrated marketing campaigns across multiple channels, including digital, email, and direct response.
• Collaborate with internal teams (strategy, creative, production, analytics) to advance campaign deliverables.
• Maintain quality assurance processes to ensure accuracy and consistency across all outputs.

Data & Performance 

• Assist in compiling,  organizing and facilitating campaign performance data.
• Develop reporting materials and performance summaries.
• Identify and escalate key trends or variances in campaign results.
• Conduct market, audience, and competitive research as needed.

Professional Development

• Demonstrate a strong interest in marketing, fundraising, and client service.
• Actively seek feedback and apply learnings to improve performance.
• Develop a working knowledge of agency processes, tools, and client verticals.

REQUIREMENTS (Knowledge, Skills & Abilities)

• Strong written and verbal communication skills with a professional, client-ready presence.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive mindset.
• Foundational knowledge of marketing channels and campaign execution preferred.
• Proficiency in Google Docs, including google sheets.
  Working knowledge with project management and AI tools
• Bachelor’s degree in marketing, communications, or a related field preferred.
• 1–3 years of relevant experience (internships included).

MASTERWORKS

Masterworks moves people to participate in world-changing causes using an integrated approach to marketing, fundraising, and branding.

We are a team of strategists, analysts, creatives, and operators committed to delivering measurable results for our clients. We value collaboration, accountability, and continuous improvement in everything we do.

Because these things are true, we look for these behavioral competencies in potential staff members:

Passion
Initiative
Curiosity
Integrity
Drive
Commitment
Problem Solving
Communication
Humility
Risk Taking
Self-Mastery
Collaboration
Diversity
Tenacity