Nurse Navigator - Orthopedic Associates (part-time .5 FTE; hybrid option)

Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here.

POSITION SPECIFICS

Title:  Nurse Navigator

FTE: .5

Schedule:  Days of the week can vary and will be scheduled based on need

Holiday Rotation:  None

Weekend Rotation: None

On Call Requirements: None

Location: Hybrid option available

POSITION SUMMARY

The Nurse Navigator for the Musculoskeletal (MSK) Service Line and Direct-to-Employer program plays a central role in coordinating patient access across the full continuum of MSK care. This position supports a newly launched Direct-to-Employer initiative designed to partner with businesses to address the health needs of their employees, while also navigating patients outside of this program to the most appropriate provider and appointment within the MSK service line. Serving as a clinical point of contact, the Nurse Navigator assesses patient needs and ensures timely scheduling in the right setting, at the right time. This role is essential to improving access, efficiency, and the overall patient experience across MSK services.

POSITION TECHNICAL RESPONSIBILITIES

• Guide and support patients to ensure optimal access to healthcare resources within and external to the SPH system.  
• Work to eliminate barriers to screening, diagnosis, treatment and supportive care. 
• Serve as a primary contact for patients and their families seeking information and/or requesting services.
• Assist patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies.
• Work closely with general surgeons, primary care providers and other healthcare professionals as the patient’s needs dictate.  This includes services such as, but not limited to:  wellness, nutrition counseling, diagnostics, surgery and/or follow-up care.
• Coordinate multidisciplinary planning meetings, develops concise patient summaries for use by the care team, and documents recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
• Responsible for outreach efforts to establish and maintain positive working relationships with key healthcare practitioners and support staff across the healthcare system.  This includes, but is not limited to: physicians, surgery and diagnostic staff, business services support staff, etc.).
• Facilitate appointments with specialists and support services within established service standards.
• Share data with SPH committees and other groups which demonstrate outcomes and performance improvement activities.
• Develop patient education programs and tools.
• Engage in continuous learning with an emphasis  on assigned area(s) of service.  Keeps up-to-date on new technologies.
• Work closely with marketing and public relations personnel to plans and coordinate community outreach events and public presentations and to market services in a variety of media, including social networking.
• Participate on committees, work groups and task forces as assigned.
• Perform other duties as assigned.

POSITION REQUIREMENTS

Education:

• Required:  Associates degree in Nursing (ADN) or Bachelor’s degree in Nursing (BSN)
• Preferred: Bachelor’s or Master’s degree in healthcare-related field highly desirable.

Experience:

• Required: Three to five years of experience in applicable service line. 
• Preferred: Experience in marketing services and developing educational sessions desirable.  

Licenses and Registrations:

• Required: State Licensure as a Registered Nurse
• Preferred: None  

Certification(s):

• Required: Basic Life Support (BLS) within 3 months of hire.  
• Preferred: None

BENEFIT SUMMARY

• Competitive health and dental insurance options
• Flexible paid time off to balance work and life
• Retirement plan with immediate vesting and employer match
• Free membership to our state-of-the-art fitness facility
• Generous tuition reimbursement
• Employer provided life and disability insurance
• Free parking at facility

#IND100