Journeyman Network and Computer Systems Administrator

Journeyman Network and Computer Systems Administrator
1. Labor Category Description
The Journeyman Network and Computer Systems Administrator is a proficient, hands-on IT
professional responsible for the day-to-day operation, maintenance, and administration of an
organization's computer systems and network infrastructure. This role ensures the stable and
reliable operation of servers, network devices, and enterprise services. Working under the
general supervision of senior administrators or IT leadership, the Journeyman Administrator
independently performs a wide range of standard administration tasks, including system
monitoring, patch management, backup and recovery, and user account management. They are a
primary resource for troubleshooting and resolving system and network-level issues escalated
from the help desk.

2. Typical Task List
Server and Systems Administration:
Install, configure, and maintain physical and virtual servers, primarily running
Windows Server operating systems.
Perform daily system monitoring, verifying the integrity and availability of server
hardware, resources, and key processes.
Apply operating system patches, security updates, and service packs in
accordance with the organization's patch management cycle and security
guidelines (e.g., IAVM).
Manage and maintain enterprise storage solutions, including provisioning storage
and managing permissions.

Network Infrastructure Administration:
Configure, manage, and maintain network hardware, including switches, routers,
and firewalls, based on established designs and procedures.
Monitor network performance and traffic to identify and resolve routine
connectivity issues and performance bottlenecks.
Implement and manage network security measures as directed, such as updating
access control lists (ACLs) and ensuring port security.

User Account and Access Management:
Create, manage, modify, and delete user accounts, security groups, and
distribution lists within Microsoft Active Directory.
Administer file and folder permissions on network shares to ensure users have
appropriate access to data based on approved requests.

Security and Compliance:
Implement and maintain security configurations on assigned systems in
accordance with DoD Security Technical Implementation Guides (STIGs).
Perform regular vulnerability scans using approved tools (e.g., ACAS/Nessus)
and assist with the remediation of identified vulnerabilities.
Implement and manage system backup and recovery procedures, performing
periodic restoration tests to verify backup integrity.

3. Minimum Qualifications / Requirements
Experience:
A minimum of three (3) to five (5) years of hands-on experience in a systems
administration, network administration, or a similar IT infrastructure role.

Certifications (Baseline):
Must possess a current CompTIA Security+ CE certification (or higher) to meet
DoD 8140 requirements for IAT Level II.

Certifications (Computing Environment):
Must obtain a relevant CE certification within six months of assignment.

Desired certifications include: 

Microsoft Certified: Windows Server Hybrid Administrator Associate
Cisco Certified Network Associate (CCNA)
CompTIA Network+

Security Clearance:
Must be able to obtain and maintain a DoW Security Clearance

Technical Skills:
Proficiency in managing Microsoft Windows Server environments and Active
Directory.
Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP,
and VLANs.
Hands-on experience with virtualization technologies (e.g., VMware vSphere).
Familiarity with vulnerability scanning tools and the patch management process.
Experience with backup and recovery software and procedures.