Host/Hostess - Full-Time

Compensation Type

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Graduate Princeton - Princeton, NJ

Overview

Graduate by Hilton Princeton is seeking a polished, welcoming, and organized Host/Hostess to serve as the first point of contact for our restaurant guests. This role is responsible for creating a warm first impression, managing reservations and seating flow, and ensuring an exceptional guest experience from arrival to departure. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced hospitality environment.

Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and other beverages according to brand standards

• Greet guests warmly and provide knowledgeable recommendations

• Operate espresso machines, grinders, and other café equipment safely and efficiently

• Accurately process cash and credit card transactions

• Maintain cleanliness and organization of the café, service areas, and equipment

• Restock supplies including cups, lids, syrups, pastries, and retail items

• Monitor product quality and presentation to ensure consistency

• Follow food safety, sanitation, and responsible service standards

• Collaborate with team members to ensure smooth daily operations

Qualifications

• Previous barista or food & beverage experience preferred

• Strong customer service and communication skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of espresso preparation and coffee beverages a plus

• Ability to stand for extended periods and lift up to 25 lbs

• Positive, team-oriented attitude with strong attention to detail

• Flexible availability, including mornings, weekends, and holidays