Patient Services Representative - Pain Clinic

FT, 80 hrs/pp, 1.0 FTE; days, varies as scheduled.

Job Summary:

Responsible for maintaining records of business transactions and office activities of the clinic. Answers and screen phone calls and takes messages; schedules appointments; obtains billing information; checks in patients; maintains medical charts; files medical charts. May be responsible for referrals.

Education and/or Experience Requirements:

High school diploma/GED with training in office skills; or formal education from 6 months to one year.

On-the-job training up to and including 90 days.

Six months medical clerk/receptionist experience desired

Requires computer knowledge and keyboard skills (40 wpm)

Medical terminology and anatomy background preferred

Cash balancing experience preferred

Bilingual Spanish/English strongly desired

Preferred: Medical terminology and anatomy education. Cash balancing experience. Bilingual Spanish/English strongly desired. 

Compensation & Benefits

• Pay Range: $20.87-30.19
• Excellent health, dental, and vision benefits
• Retirement plan with employer contributions
• Generous paid time off

Why Prosser?

Prosser Memorial Health is proud to be the ONLY Critical Access Hospital in Washington State with a 5-Star CMS rating and ranked among the Top 10 Recommended Hospitals in Washington.

Community Highlights:

• Friendly, welcoming community at the heart of Washington wine country
• 300 days of sunshine with easy access to the Yakima River and outdoor recreation
• Just 30 minutes from the Tri-Cities (Pasco, Kennewick, Richland) and the Tri-Cities Airport (PSC)
• Cost of living 18% lower than the national average
• Quick 30-minute flights to Seattle, WA, or Portland, OR
• National recognition:
• #1 Best Suburbs to Buy a House in WA (Niche)
• #1 Best Places to Live in WA (AreaVibes)
• #1 Most Secure Mid-Sized City in the U.S.

Join Our Team!

At Prosser Memorial Health, you’ll find more than just a job—you’ll find a community and a mission. Whether you’re an experienced professional or a new graduate, this is an opportunity to grow your career in a supportive environment, with state-of-the-art facilities and an outstanding team.