Office Coordinator

Office Coordinator

Office Coordinator: This role serves as the face of the branch office, helping ensure a professional first impression for clients and visitors while keeping daily office operations running smoothly.

Key responsibilities of Office Coordinator include, but are not limited to:

• Greet visitors and manage incoming calls, directing them to the right person or department.
• Sort, distribute, and prepare incoming and outgoing mail.
• Support day-to-day policy and billing tasks using our agency management systems.
• Process basic accounts payable and receivable paperwork.
• Order and maintain office supplies, and coordinate with vendors for equipment and facility needs.
• Keep common areas, conference rooms, and the kitchen clean, organized, and stocked.
• Help set up workspaces and equipment for new employees.
• Assist with company meetings, events, and other special projects as needed.
• Support Department Managers with Administrative Executive support

Measurement:

• Quality and timeliness of daily office and administrative tasks.
• Cleanliness and organization of common areas, conference rooms, and reception spaces.
• Feedback from staff, clients, and visitors regarding office experience.
• Leadership team feedback.

Required Qualifications:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Professional, friendly demeanor with strong customer service orientation.
• Ability to manage sensitive and confidential information with discretion.
• Proficiency in Microsoft Office 365 Suite; prior office or insurance experience is a plus.

Compensation: The base salary range for this role is $25–$27 hourly.  Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.