Title: Member Operations Intern

Employment: On-Site / Internship / Temporary/ Non- Benefited

Timeframe: May 18 – August 20, 2026

Location: Providence, RI

Hours: Up to 20 hours per week, with flexibility up to 35 hours during busy event periods

Portal has an opportunity at our Ocean State Lab location for a Member Operations Intern this summer. Gain hands-on experience supporting a growing innovation hub as we build momentum from our opening and deepen our presence in the Life Sciences ecosystem. This role is ideal for someone who has a knack for creating great experiences, enjoys fast paced learning, and wants to build skills across event coordination, hospitality, content creation, and day-to-day operations.

What You'll Do

Events & Hospitality

· Gain experience in end-to-end event logistics — from setup and guest check-in to breakdown

· Learn how to create a welcoming, professional environment for members, guests, and event attendees

· Support seamless on-site execution of events like lunch and learns, workshops, networking events, and community programming

Content & Social Media

· Learn how to capture compelling photos and short videos that tell the story of our members and ecosystem

· Collaborate with your on-site team and our National Marketing team to draft social media posts that reflect the energy and culture of our Ocean State location

Office Operations

· Support front desk hospitality by greeting and badging in members and visitors

· Help keep the kitchen, office supplies, and print/copy station stocked and organized

· Support general administrative tasks and gain exposure to the day-to-day operations of a collaborative workspace

Qualifications We Are Looking For:

Must be enrolled in an accredited program or College/University
Familiarity with a hospitality first mind set and a knack for customer/member relations
Desire to work in a dynamic, fast-paced startup environment, wear multiple hats
Display a professional can-do attitude and ability to adapt to a dynamic work environment

Work Authorization/Security-Clearance Requirements:

Must be eligible to work in the United States.

Portal is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.

A Little More on Our Values:

We are looking for colleagues who bring grit to our daily opportunities, seeing every task as a chance to grow. Our team strives to have a deep understanding of our members' needs, and we are dedicated to ensuring Portal is a vibrant and uplifting environment for everyone. Our people-centricity begins with how we empower each other—prioritizing a culture of mutual care so we can provide world-class service to the companies we support. In our collaborative space, we celebrate our wins and approach new challenges with resilience, viewing them as fuel for innovation to enhance the lives of our members. If you are excited to work alongside a team dedicated to making a meaningful impact, we want to meet you!

Learn more about this Employer on their Career Site

Intern - Member Operations Intern