People Operations Generalist

Description

Everest Recovery Centers is run by seasoned veterans in the substance use disorder treatment field. Our mission is:

To improve lives and strengthen communities, one connection at a time.

We help people rebuild their self-esteem and reestablish their roles as productive family members through our outpatient services, which include medication-assisted treatment; diagnostic assessment, recurrence prevention and support groups, addiction education, counseling, and more.

We are currently seeking a fulltime People Operations Generalist. This is a new role that reports to the Head of People Operations. The position supports the day-to-day administration, activities and compliance of the People Operations function including administering benefits programs, payroll, employee records management, recruiting, on-boarding and employee relations along with some marketing activities as well.  

DUTIES AND RESPONSIBILITIES:

Recruiting & Onboarding 

• Administration of Applicant tracking system, new requisitions, hire letters, ensuring process is followed.  
• Conduct background screenings 
• Manage and track onboarding activities  
• Assists with recruiting activities as needed.   

Benefits Administration 

• Administer company benefit programs  
• Explain and advocate for reward and recognition programs and practices     
• Educate employees regarding benefit programs to increase engagement of programs offered   
• Audits programs to ensure compliance with eligibility, regulatory, and contractual requirements  

Payroll & HRIS 

• Manages and processes payroll according to internal timelines and quality standards  
• Ensures payroll activities are administered per tax requirements  
• Ensures employee personnel files are maintained, accurate and secure per legal requirements   
• Administers HR systems with an eye towards efficiency 
• Ensures pre-employment screenings are complete and accurate   

General Administration & Compliance 

• Ensures compliance with federal, state and local labor regulations to minimize legal exposure  
• Manage leave requests/administration 
• Complete information requests from various entities 
• Assist with training & policy administration 
• Conduct ongoing verification of exclusion status 

Employee Relations 

• Works with line managers to review and advise on employee relations issues   
• Applies intelligence from past experience and legal precedent to guide manager decision-making   
• Champions Everest policies and procedures regarding managing employee relations 
• Conduct investigations as needed  
• Conduct exit interviews as needed 

Marketing Communications   

• Assist in management of social media and business profiles for marketing/advertising 
• Design and ordering of marketing materials  
• Expense allocation  

BENEFITS:

Everest Recovery provides a great benefits package which includes:

• Collaborative, Patient-Centered Culture
• Medical, Dental and Vision
• Eleven paid Holidays
• Generous Paid Leave
• Company sponsored life coverage
• 401(k) Retirement plan w/ company match
• Employee Assistance Program
• Additional supplemental insurances available as well
• Professional Development

Requirements

• Bachelor's degree in business administration, human resources or a related field is required. 
• 4+ years' experience supporting all aspects of an People Operations (Traditionally known as Human Resources) function is required. 
• Must have knowledge and experience with recruiting, on-boarding and benefits administration   
• Knowledge and demonstrated experience with labor and payroll law 
• Demonstrated ability to develop trust with workforce members and leaders 
• Experience assessing and navigating employee relations issues required 
• Strong knowledge and understanding of Microsoft office 365 suite, including Excel 
• Ability to handle multiple and varied priorities with calm and focus 
• Creative thinker with the ability to visualize things that don’t yet exist.  
• Experience with administering Social Media platforms  
• PHR or SHRM-CP preferred but not required 
• Ability to occasionally overnight travel to locations in ME, MA and RI.
• Must reside in ME, MA or RI or be willing to relocate there.