POSITION SUMMARY

The Property Assistant provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property. Must be bilingual (English and Spanish).

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas:

Answer phones
Receive maintenance requests
Greet incoming and prospective tenants
Distribute all mail and fax correspondence
Receive rental applications
Preparation and completion of resident files
Monthly rent collection and posting of deposit
Implement and organize file storage for existing and former tenants
Provide administrative support to property management team
Receive service requests from tenants or staff and distribute to maintenance staff
Ensure prompt follow up with delinquent payments
Conduct regular inspections of common areas and tenants’ units
Type correspondence and memos to tenants
Track all service requests

QUALIFICATIONS: SKILLS & ABILITIES

2 to 3 years administrative experience required
Demonstrated competency with Microsoft Office required; Experience with Timberline, Yardi or One Site a plus
Bi-lingual may be required
Ability to communicate both orally and in writing with a wide range of people
Ability to accept responsibility and account for his/her action
Trait of being dependable and trustworthy
Ability to utilize available time to organize and complete work within given deadlines
Ability to work at a sustained pace and produce quality work

PHYSICAL ABILITIES

Lift/Carry, Push/Pull

Stand 12 lbs. or less (F)

Walk 11-20 lbs. (F)

Sit 21-50 lbs. (O) 26-40 lbs. (O)

Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)

Reach Outward/Above Shoulder (F) over 100 lbs.(N)

Climb (N/A)

Crawl (O) up to 33% of time

Squat/Kneel (F) up to 66% of time

Bend (C) more than 66% of time

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