Description

JSC Management Group/Burger King Shift Manager is responsible for assisting with managing the daily operations of a single restaurant in accordance with Company standards for the assigned shifts. The shift manager manages the restaurant in the absence of the Assistant and General Managers.

Is assigned supervising shifts throughout the week, during such times as being in exclusive charge of subordinates assigned to the shift
Maintains order and discipline among employees supervised, including reprimands, verbal and written, suspensions, and recommendations of employment termination
Supervises hourly employees in the preparation of menu items to ensure compliance with all JSC Management Group and Burger King Operations and Sanitation standards
Supervises hourly employees to maintain a good level of Guest Service and to ensure orders are taken in a prompt, accurate, and courteous manner. Resolves guest complaints as required
Prepares required administrative reports, as necessary
Responsible for ensuring that all equipment and restaurant facilities comply with JSC Management Group’s Maintenance and Sanitation standards
Responsible for assisting with proper ordering, accounting, and maintenance of all food and paper inventories
Responsible for all cash controls and enforcement of JSC Management Group’s security policies
Performs other responsibilities as directed by JSC Management Group’s policy/standards

Requirements

If you are seeking the position of a Shift Manager with JSC Management Group/Burger King, the following are major requirements:

1-2 years of first line supervisory or management experience from a restaurant or retail environment
Ability to work a 40-hour work-week which will include nights, weekends, and holidays
High school diploma or equivalent
Basic computer skills
Good written, verbal, math, and interpersonal skills required
Valid driver’s license and personal transportation
Outgoing personality
Skilled in manning the front counter in a manner that is conducive to good guest services
Competent in operating cash registers, accurately counting change, and other basic math skills
Comfortable working in a fast-paced environment
Ability to interact productively with co-workers and function well in a team environment
Ability to resolve consumer issues with tact
Ability to stoop, bend, wipe, reach, grasp, and lift
Strong ability to move swiftly and perform duties in a confined workplace
Strong ability to walk and stand through 8 hour shifts
Ability to meet regulations concerning health risk issues about food handling
Ability to meet and maintain Company uniform and grooming standards
Ability to meet all necessary training requirements
Possess exceptional Guest Service skills
Ability to work effectively with a diverse group of people in a team environment

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