Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

The Sr. Compliance Administrator is responsible for managing assessments to help develop, implement, and maintain policies and procedures to ensure organizational compliance with regulatory frameworks. This role involves facilitating project tasks with clients, internal teams, and being a point of contact for external auditors to manage compliance activities, conduct assessments, and provide technical guidance. The Sr. Compliance Administrator works under the guidance of the Managed Compliance Supervisor and senior members of the Compliance Team.

Responsibilities:

Write, review, and maintain policies to meet regulatory requirements and align with current frameworks

Conduct policy assessments, identify gaps, and implement updates to address deficiencies
Facilitate policy reviews with clients and stakeholders for approval and adoption
Create and maintain internal SOPs; provide guidance to clients on SOP development and improvement
Set up and manage clients within GRC platforms, including applying and maintaining compliance baselines
Perform internal and third-party risk assessments
Create, assign, and track compliance tasks for clients and internal teams
Ensure client alignment with established compliance baselines
Conduct framework assessments (CCPA, CMMC, FINRA, HIPAA, NIST CSF 2.0, NYDFS, SOC 2, etc.)
Identify compliance gaps, advise on remediation, and drive remediation efforts to completion
Manage audit preparation, including evidence collection and review
Coordinate with external auditors and respond to follow-up requests and DDQs
Manage projects, ensuring tasks, milestones, and deliverables are completed on time
Communicate progress through GRC platforms and internal systems
Design and facilitate tabletop exercises; track and manage follow-up actions
Build and maintain client relationships; contribute to meeting agendas and compliance roadmaps
Provide ongoing guidance on compliance requirements and best practices
Support team operations by handling escalations and mentoring junior team members

Bachelor’s degree in IT, Compliance, Security, or related field (or equivalent experience)

5+ years of experience in compliance, auditing, or IT/security
Experience with GRC platforms, policy management, and audit processes
Strong knowledge of frameworks such as SOC 2, NIST, HIPAA, CMMC, and NYDFS
Ability to communicate effectively with both technical teams and executive stakeholders
Strong organizational and multitasking skills
Relevant certifications (CISA, CIPP, CCP, or similar) preferred
Self-starter with the ability to work independently
Valid U.S. driver’s license and ability to pass a background check

Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.

Commitment to Inclusion: Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

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