Lab Informaticist

Position Overview

The Lab Informatics Specialist supports Rhyz Analytical Labs by managing, optimizing, and supporting laboratory informatics systems that enable accurate data capture, analysis, and reporting. This mid-level role works independently on day-to-day system support while collaborating closely with analytical scientists, Quality, and IT to ensure laboratory systems are reliable, compliant, and aligned with operational needs. A strong customer service mindset and innovative approach to problem solving are essential to success in this role.

Key Responsibilities

• Administer, support, and optimize laboratory informatics systems used within Rhyz Analytical Labs, including ELN (IDBS), CDS (Waters Empower), and FileMaker.
• Serve as a primary point of contact for laboratory informatics issues, enhancements, and user support, providing responsive and customer-focused service.
• Configure workflows, user access, data structures, integrations, and reporting to support analytical laboratory operations.
• Troubleshoot system issues, perform root-cause analysis, and develop innovative, practical solutions to complex problems.
• Coordinate issue resolution with internal teams and external vendors.
• Support system validation, change control, and documentation activities in regulated environments.
• Ensure data integrity, system security, and compliance with applicable quality and regulatory standards.
• Develop scripts, queries, or small applications to support data processing, automation, and system integration.
• Train laboratory staff on informatics systems, workflows, and best practices.
• Participate in system upgrades, new implementations, and integrations with enterprise systems.
• Develop and maintain SOPs, work instructions, and user documentation related to laboratory informatics systems.

Required Qualifications

• Bachelor’s degree in a scientific, technical, or related field (e.g., Chemistry, Biology, Information Systems, Computer Science).
• 3–6 years of experience supporting laboratory informatics systems in an analytical or regulated environment.
• Hands-on experience with ELN (IDBS), CDS (Waters Empower), and/or FileMaker.
• Strong proficiency with Microsoft Excel, including formulas, data analysis, and spreadsheet-based reporting.
• Programming experience with Java, SQL, and Groovy, including development of scripts, queries, or integrations supporting laboratory systems.
• Strong understanding of analytical laboratory workflows and laboratory data management.
• Demonstrated customer service skills, with the ability to effectively support and communicate with laboratory users at varying technical levels.
• Innovative problem-solving skills, including the ability to think creatively, propose improvements, and implement effective solutions.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience working in a regulated environment (GMP, GLP, GxP).
• Experience with computerized system validation (CSV) and system lifecycle management.
• Experience integrating laboratory systems with enterprise platforms.
• Prior experience supporting analytical, R&D, or quality laboratories.

Our Benefits & Perks:

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, short-term, and disability insurance; free access to health coaches, therapists, and an onsite fitness center; a health savings account & 401k with company match; an incentive bonus program; and access to our top-quality beauty & wellness products. You'll also be empowered to prioritize what's important to you through flexible work arrangements and a generous vacation policy. Thinking about expanding your family? We have generous maternity and paternity leave too.

Our Commitment:

We are proud to be an equal opportunity employer seeking diversity in qualified applicants for employment.  At Nu Skin we strive to create an environment where success is independent of race, ethnicity, age, gender identity, gender expression, sexual orientation, religion, national origin, ancestry, genetic information, medical condition, disability, marital or veteran status, or any other legally protected status.

Applicants with disabilities who need assistance with the application process may be entitled to reasonable accommodation in accordance with applicable law. If you need assistance in completing an application or participating in an interview because of a disability, please contact our Talent Acquisition team at recruiting@nuskin.com

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