Clinical Field Specialist

Description

Hi, We Are Novarad

Novarad's solutions helps healthcare executives, clinicians and IT professionals deliver clinical, operational, and fiscal excellence. With a self-sustaining business model, more than three decades of technology leadership, and an intense focus on our customers’ needs, Novarad brings people and technology together in ways no one else can. We’re driven by innovation that truly transforms healthcare - for the provider and their patient.

The Clinical Field Specialist builds beneficial contacts with clinicians, to encourage the use of Novarad PACS products and to identify and address workflow issues for potential and existing clients. They develop long-term relationships with medical staff to generate future sales opportunities and to create customer loyalty to Novarad.

Your Benefits-

• Competitive salary with generous PTO
• Health, dental, vision, life, and disability insurances
• HSA option with dollar-for-dollar match
• 401k with dollar-for-dollar match
• Wellness program
• Sundance corporate passes

Key Responsibilities

• Perform PACS & PACS related product demonstrations onsite or via the web for customers, Novarad sales specialists, and the sales team.
• Identify and address workflow issues for potential and existing PACS clients.
• Provide on-site training for Novarad customers.
• Support sales efforts with comprehensive knowledge of the Novarad suite of products.
• Assist the Product team by providing insights on new ideas, customer needs, and desired product changes.
• Collaborate with Software Engineering to suggest and implement product enhancements.
• Actively participate in the Product Development Committee.
• Aid in closing sales by presenting solutions tailored to client needs.
• Maintain current clinical licenses.

Requirements

Skills and Competencies

• Critical thinking to address complex customer needs and workflow issues.
• Excellent public speaking and presentation skills, effectively conveying information.
• Strong negotiation skills to influence decision-making.
• Active learning to stay informed of industry trends and product updates.
• Time management to prioritize and execute tasks effectively.

Required Qualifications

• Bachelor’s degree or related healthcare experience.
• Two to four years of hospital/clinical experience, with supervisory experience preferred.

Preferred Qualifications

• Experience in hospital supervisory roles.
• Background in PACS administration and clinical purchasing.
• Previous PACS administration experience
• Clinical sales experience with a demonstrated ability in public speaking.
• At least one certification (ARRT, ARDMS, NMTCB), with multiple certifications preferred.

Working Conditions

• Frequent travel to customer sites and remote locations.
• Significant time spent speaking with customers on the phone or in person.
• Early morning, evening, or weekend hours may occasionally be required.

Novarad is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.